Castle Hill Resort and Spa

Lovely outdoor pool and hot tub in winter Outdoor hot tub and heated saltwater pool (in winter!) were for sure the high light. So lovely and room had robes to wear to get there. Room was fine and well kept. There was no maid service and the breakfast was terrible, but otherwise all was good.

I am writing this review in regard to the spa. We have been going to both the restaurant and the spa for many years, as I live locally. The restaurant staff are wonderful, and we always go there on special occasions. As for the spa, my last visit which was a gift was a disappointment and will never go back. The spa appointments itself were fine, I was happy. Being lied to however is never okay in my book. As I said I have previously used the spa over a decade or more. I recently experienced a bad fall and also have some joint issues, so I was looking forward to the massage and facial. I was told there was no bathroom on the second floor where spa appointments are held. There absolutely is a bathroom as I have used it in the past. So, for two different staff to claim there was no bathroom as I asked not once but twice and make me walk back down a good amount of stairs and go across past the reception desk to enter back into locker room was frustrating. I tipped well regardless despite this and was happy with my appointments but for that one reason I will never return. I told receptionist I don't like being lied to. From what I gather there was a previous" issue" with a guest using the bathroom, so now it's ONLY for staff. I think that's a poor decision, these guests who are paying good money for these spa treatments to be treated that way. And if I wasn't trying to relax and enjoy my appointments, I would have been more confrontational since I saw actually the bathroom that still exists right at the end of the hallway, that I have previously had used in past. It seems like townie mentality and not the Aveda experience that you offer. No thank you......

Could of been warmer in April It was our first time in the castle itself, usually we stay in the lower hotel but the rates were comparable to the least expensive so I booked one night in the “castle”. The only complaint we really had was the heater in the room was controlled from a thermostat that was down the hall and was for the entire building so our room was either cold or way too hot even with the windows open in late April. That being said it was only when you were getting in or out of the shower and getting ready for bed. I understand it’s a very old building that needs to be reserved, however a mother form of heat source would have been better. I will stay here again though we will be prepared the next time with extra clothing. My wife was cold, you know women are often cold so I would have liked more heat control for her sake, call me over protective lol. The shower water would change from hot to warm then cold then hot flashes then warm then cold and it stayed cold for a bit so we got out for 15 min then it was hot again long enough to shower. Al in all it was a 4 out of 5 type of stay. The hot tub was great over at the spa:!!

Beautiful property and an excellent value for its quality. It would be good if there were a second restaurant on the grounds, however.

Absolutely loved it. We stayed in a condo and it was clean and very spacious. The pool and spa were lovely and the staff there were very helpful.

A dream wedding venue and experience supported by a remarkably professional, caring, and detail-oriented team. The spa was a fantastic experience. Wonderful staff interactions and amenities for us and our wedding guests to enjoy throughout the weekend. The Castle is perfectly situated to provide a private and intimate experience while just a short drive to shops and restaurants. We have visited the venue in every season and can attest that it is beautiful no matter the time of year. We look forward to returning to stay at Castle Hill Resort & Spa for many years to come.