zakiyahk
October 28, 2024
A very contrasting experience . The resort is built spectacularly and very pleasing to the eye and mind.The mini golf, multipurpose court(tennis/basketball) , Swimming Pools and beach Club area, were great. well maintained lawns and layout. However there were many disappointments. The rate i paid for a double room for 2 nights with no meals, was a ridiculous R5900. Def , not value for money at all - The only staff encounter we had was a very brief meet and greet at reception, which was in a make shift cabin next to the entrance. The coffee shop and restaurant were not as displayed in the pics on the website. it seemed like a make shift restuarant and coffee shop . The spa is also very tiny with not many facilities. There are no telephones in the rooms to make contact with reception easy at all.The wifi did not work either. We were not aware of the construction underway , which looked like the welcome centre. Halaal food is not catered for as well and there are no braai facilities in the smaller units . THE LACK OF STAFF INTERACTION WAS THE MOST UNSETTLING FOR SUCH A BEAUTIFUL RESORT. IT WAS A VERY ISOLATED EXPERIENCE. WOULD LOVE TO RETURN , HOWEVER NOT AT THE RIDICULOUS RATE NOR FOR THE MAKESHIFT MEAL ESTABLISHMENTS.