Guest User
October 13, 2024
Not long visited premier inn Cardiff east for a night stay and was greeted fantastically by a lady called Ann or Annie ,we asked the receptionist how to get to Cardiff on the bus and she pleasantly helped us with times and bus numbers,this was very helpful and appreciated,was directed to our room .the corridors looked like they haven’t been hoovered for some time which was fine .As we got in the bedroom I found a cup which looked like it had been used .Which was annoying but it’s ok ,bathroom facilities was a disgrace ,all hair in the plug hole and sink..see photo attached .anyway as my partner and I went to catch the bus we stood outside the reception and again cigarette ends everywhere on the floor and cigarettes on top of the bins which looks like they haven’t been emptied for some time,myself and partner are not smokers and it just looks appalling ,surely this is a health and safety issue for customers and staff