Sandman Hotel Castlegar

Rolling into Castlegar on a last-minute getaway, we weren’t sure what to expect—but the Sandman Hotel truly impressed us. We scored a discounted rate, but the experience felt first-class. I’ve stayed at other Sandman locations, and this one’s a standout. The room was spotless, modern, and cozy, with a newly renovated bathroom that looked fantastic. Everything felt fresh and well cared for. A big thanks to Marie at the front desk—she was super helpful with directions and made us feel right at home. The service was warm and welcoming. The weather during our stay was a bit all over the place, but the room stayed perfectly comfortable—easily keeping up with the changing temps. Will keep earning points with Sandman and Would stay again!

Requested a room away from the ice machine, gives me the room directly across from it! Have to go back down and request a different room. Govt rate includes breakfast and when I asked about it she told me it’s $7. She didn’t offer it to us, until I said. She reluctantly gave me a purple token for the morning. Your key card doesn’t give you access to the breakfast room, you have to wait until someone at the front desk is finished doing a check out. Do NOT pay for the continental breakfast; not worth it Tv channel guide didn’t work. Called FD and she said she would send someone, nobody showed up. Pillows were stuffed into a too small pillowcase. Had a sore neck throughout the night. It appeared every guest who checked in had one or both key cards not working; including one of mine! Ugh Pool and hot tub were operational (didn’t use, but there were guests in it) Good location, nice lobby, friendly staff, but services being offered are lacking for $150. Upon c/o she asked me how my stay was; I said not very good-but she didn’t want to know or ask so I posted it for them to see. Overall, disappointed in this hotel

The Sandman Hotel has seen better days. We were there for a memorial service and stayed 2 nights. The king size bed was comfortable but I was surprised that the pillows were standard size and pretty uncomfortable. The bathroom was clean but the wallpaper was peeling in a few spots and the air conditioner was pretty loud. Of note:when we booked our rooms we were under the impression that the continental breakfast was included but when we arrived we were told it was an additional $7 a person. The ice machine on our floor was not working. The hot tub was not open and there was a section that was under construction but when we booked none of this was shared with us. Service was fine. Nothing extra though.

The property felt familiar-just like other Sandman locations we’ve stayed at which we appreciate, but one standout feature here was the newly renovated bathroom. Very clean, modern and nice upgrade! During checkout, we were warmly assisted by Marie at the desk. She is friendly and professional, gave us A&W coupons we didnt know included in our stay-nice surprise before we hit the road. Thanks Sandman!

Had a quick stay at Sandman hotel in Castlegar and was pleasantly surprised by how much I enjoyed both the town and the hotel. Castlegar turned out to be a hidden gem, and what really made the visit memorable was the service -especially from Marie. She greeted us with such a warm welcome. Was always willing to help, and her smile truly made us feel at home. It's that kind of hospitality that sticks with you. Thanks for the great stay-we'll definitely be back

Bathroom tub appeared to have black mold around the caulking. Continental breakfast not included - declined paying additional charges, typically is included. The night before we stayed at another hotel for same price and included a full breakfast