Radisson Hotels in Casablanca

I recently stayed at the Radisson Casablanca Citadel for a four-night business trip. While there were some positives, unfortunately, the negatives outweighed them, leading to a less-than-satisfactory experience. The Good: - Smooth Check-In:The check-in process was quick and efficient, allowing me to settle into my room without any hassle. - Comfortable Room:My room was comfortable and met my expectations for a business trip. - Excellent Breakfast & Friendly Staff:The breakfast was truly a highlight – excellent variety and quality. The staff at the ground floor restaurant, both during breakfast and dinner, were incredibly friendly and professional, making me feel welcome every day. The Bad: 1. Rooftop Bar Noise: If you're staying on the 8th floor or higher, prepare for noise from the rooftop bar until midnight. It’s disruptive enough to ”bounce you out of bed.” I would recommend avoiding these floors unless you plan to enjoy the bar yourself. 2. Construction Noise: If you're trying to relax or work from your room during the day, expect disturbance from the large construction project next door. This was a constant source of distraction during my stay. 3. Unreliable Laundry Service: The laundry service was a major disappointment. Despite dropping off my laundry early Tuesday morning (before 9am as requested), it wasn’t delivered by the promised 7pm. After following up multiple times, I was told it would arrive between 9-10pm. By the time I returned to the hotel at 10pm, they casually informed me that it wouldn’t arrive until the next morning, which disrupted an important pre-breakfast meeting. The lack of care or apology from the staff was particularly frustrating. Given the wide range of hotel options in Casablanca, I will not be returning to the Radisson Casablanca Citadel. For business travelers, the issues with noise and service make this hotel difficult to recommend.