Radisson Blu Hotel Casablanca City Center

Radisson Blu Hotel Casablanca City Center Reviews

Radisson Blu Hotel Casablanca City Center

2 Rue Mohamed Diouri, Fonciere, Casablanca, Casablanca-Settat, 20250, MoroccoView Hotel Details
Radisson Blu Hotel Casablanca City Center
Radisson Blu Hotel Casablanca City CenterRadisson Blu Hotel Casablanca City CenterRadisson Blu Hotel Casablanca City Center
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Radisson Blu Hotel Casablanca City Center Guest Reviews

3.7/5
119 review
Verified reviews
Location3.5
Amenities3.4
Service3.6
Cleanliness4.1
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All reviews(119)
Positive reviews(14)
Reviews with photos/video(4)
Negative reviews(5)
Guest User
Superior Room
Stayed in Sep 2023
Couples
15 review
4.2/5
Very Good
Posted on Dec 27, 2023
The hotel has a free car park, close to city Center and supermarket. The room service is excellent especially the tagine fish.
Response from Property: thank You for Choosing our hotel radisson Blu city center we are happy that the service was good for You We hope To see Again Guest Relation
Guest User
Superior Room
Stayed in Jan 2023
Couples
1 review
4.5/5
Great
Posted on Mar 26, 2023
I liked to credit Trip for offering a good value rate for this stay including breakfast We arrived early at the hotel and was told to wait 15 minutes for the room, reasonable request....the room was cleaned, well stocked with 2 complimentary bottles of water included. Bedding was comfortable.......my only beef was at breakfast....one of the coffee machine was not working causing long wait times....my spouse is a tea drinker and hot water at the dining station (hot water kettle) was not always available and requires refill......selections at the food stations are hits and misses....could improve in replenishing food.. an ok breakfast....btw, butter is a luxury in Morocco and not well stocked. I would consider staying again if the price is right
Response from Property: thank you for choosing our Radisson Blu City Center hotel. We appreciate your feedback and will take it into account to improve our services. We look forward to welcoming you again to ensure we meet your expectations. Guest Relation Guest .
Guest User
Superior Room
Stayed in Dec 2023
Couples
9 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Would stay again
Response from Property: Dear we are happy that everything was good for You , we hope To see You again in radisson Blu City center
Noof
Superior Room
Stayed in Feb 2022
Solo travelers
499 review
5.0/5
Outstanding
Posted on Apr 17, 2022
My third stay at this hotel, modern rooms, amazing staff, and thank you for the upgrade
Response from Property: Dear Noof , thank You for You positif feedback , we are happy that the service was good for you and the staff was amazing we Hope To see You again Guest relation service
KIT NGAN ENDY
Superior Room Non smoking
Stayed in Jul 2022
Couples
54 review
4.0/5
Very Good
Posted on Aug 28, 2022
Clean room, very close to fish market
Response from Property: thank you for you positif feedback in Radisson Blu city center wee are happy that we hear the rooms was nice and spacious we hope to see you again Guest relation
玩转星球-Kevin
Junior Suite Non smoking
Stayed in Nov 2024
Family
99 review
3.7/5
Posted on Jan 2, 2025
When booking, it was noted that three people were staying, but the room did not prepare the third person's mattress in advance. The valet parking and luggage service were great. The breakfast was also very rich and of good quality. The environment around the hotel is a bit messy, and there is nothing to see. It is purely a stay experience.
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6/11
Response from Property: Dear Kevin We are sincerely sorry to hear that your stay was not up to your expectations. We take your feedback very seriously. We will immediately investigate this situation and take the necessary steps to resolve this issue. We will also review these aspects to ensure a better experience for our future guests. thank you for taking the time to share your feedback with us and hope that you will give us another chance in the future
Guest User
Superior King Room
Stayed in Sep 2024
Solo travelers
2 review
2.7/5
Posted on Oct 26, 2024
My friends, 4 of them, were robbed in this hotel. Money disappeared from the room, the hotel chose not to react To date, more than 12 days have passed and I have not received my deposit back Please look into this situation
Original TextTranslated by Google
Response from Property: We are sincerely sorry to hear that your stay was not up to your expectations. We take your feedback very seriously. We will immediately investigate this situation and take the necessary steps to resolve this issue. We will also review these aspects to ensure a better experience for our future guests. thank you for taking the time to share your feedback with us and hope that you will give us another chance in the future
Guest User
Superior King Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Radisson Hotel Casablanca City Center has a good location, beautiful environment, good service, good hygiene and cleanliness. Casablanca is a beautiful city, and the hotel staff are warm and kind.
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Response from Property: Dear , thank you for choosing our Radisson Blu city center establishment, we are happy to hear that you appreciated the service of our staff, and that the service met your expectations we hope to see you again soon Guest relation service
Anonymous User
Superior Room
Stayed in Dec 2023
Business travelers
48 review
3.7/5
Posted on Feb 21, 2024
The surroundings of the hotel are in shabby condition. The interior decoration of the hotel is relatively new. There is no water-proof door in the bathroom. After taking a shower, the entire basin floor will get wet.
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Response from Property: I would like to extend my sincere thanks for taking the time to complete our survey and provide us with your feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive to provide the best possible experience for our guests but also helps us identify areas for improvement. It was a pleasure to have you as our guest and we look forward to welcoming you back to our hotel in the near future for another memorable stay. Kind regards, Hassnae Radisson Blu Hotel, Casablanca City Center
Guest User
Premium Room
Stayed in Apr 2024
Business travelers
89 review
3.7/5
Posted on Jun 2, 2024
The lobby was under renovation when I checked in, and it was a mess. No one answered the phone when I called the front desk. The service was not up to par.
Original TextTranslated by Google
Response from Property: We truly appreciate your feedback as it not only motivates our team to strive to provide the best possible experience for our guests but also helps us identify areas for improvement. It was a pleasure to have you as our guest and we look forward to welcoming you back to our hotel in the near future for another memorable stay. Kind regards, Hassnae Radisson Blu Hotel, Casablanca City Center
Luotefei
Superior Room – Skyline 1 Queen bed
Stayed in Apr 2024
Family
12 review
1.1/5
Posted on May 13, 2024
The hotel is not as good as Atour in China in terms of service, environment and facilities. We booked a room for 1800 yuan a night, but found that it was not as good as the 500 yuan hotels in the surrounding area. The parking lot is underground, like a vegetable cellar, there is no elevator, it is dirty and messy. Domestic compatriots should not step into the trap again.
Original TextTranslated by Google
Response from Property: We truly appreciate your feedback as it not only motivates our team to strive to provide the best possible experience for our guests but also helps us identify areas for improvement. It was a pleasure to have you as our guest and we look forward to welcoming you back to our hotel in the near future for another memorable stay. Kind regards, Hassnae Radisson Blu Hotel, Casablanca City Center
Anonymous User
Premium Room
Stayed in Apr 2024
Business travelers
4 review
4.5/5
Great
Posted on Jul 29, 2024
It's quite satisfactory. There is a supermarket next to it which is quite convenient.
Original TextTranslated by Google
Response from Property: Dear Thank you so much for your kind comment! We're thrilled to hear that you enjoyed the hospitality of our staff We would be delighted to welcome you back during your next visit. See you soon Guest relation service
Guest User
Superior Room
Stayed in Mar 2024
Other
1 review
2.0/5
Posted on Apr 30, 2024
It doesn't meet the five-star standard at all, just like a budget hotel
Original TextTranslated by Google
Response from Property: We truly appreciate your feedback as it not only motivates our team to strive to provide the best possible experience for our guests but also helps us identify areas for improvement. It was a pleasure to have you as our guest and we look forward to welcoming you back to our hotel in the near future for another memorable stay. Kind regards, Hassnae Radisson Blu Hotel, Casablanca City Center
Guest User
Superior Room
Stayed in Dec 2023
Travel with friends
2 review
1.0/5
Posted on Jan 28, 2024
The price of this hotel is similar to that of the nearby Marriott Hyatt, but the service is very poor, very poor, very poor. The **** pulled by the front desk was the same. It was not possible to check in a little earlier. Moreover, the hotel tax on Ctrip was listed as 78 dirhams, but it turned out that I had to pay 400 dirhams. It was really baffling. I had a stalemate at the front desk for a long time, but Ctrip later compensated me. The room napkins were not replenished the next day after they were used up.
Original TextTranslated by Google
Response from Property: Dear , thank you for choosing our Radisson Blu City Center hotel. We appreciate your feedback and will take it into account to improve our services. We look forward to welcoming you again to ensure we meet your expectations. Guest Relation Guest .
Guest User
Superior Room
Stayed in Feb 2022
Business travelers
20 review
2.5/5
Posted on Apr 10, 2022
The attitude of the staff is very poor, not friendly to the Chinese, the room service price is more expensive than the hotel of the same type, it is not recommended to stay.
Original TextTranslated by Google
Response from Property: Dear customer , thank you for choosing our Radisson Blu City Center hotel. We appreciate your feedback and will take it into account to improve our services. We look forward to welcoming you again to ensure we meet your expectations. Guest Relation Guest .