Hyatt Regency Cartagena
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Hyatt Regency Cartagena
No.5 of Premium Hotels in Bolivar
Cra. 1 #12-118, Cartagena de Indias, Provincia de, Bocagrande, Cartagena, Bolivar, 130000, Colombia
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Highlights
Delicious breakfast
Free parking
Lots to doAmenities
Outdoor swimming pool
Spa
Massage room
Gym
Private parkingFree
Priority airport pick-up
Bar
Restaurant
All amenities
Property Description
Hyatt Regency Cartagena offers 380 spacious guestrooms including 28 suites of different sizes, 4 Regency Club floors and a spacious Regency Lounge on the 30th floor. Unique full-service spa with 6 treatment rooms, and extensive range of body and facial treatments. You’ll also enjoy the hotels state-of-the-art fitness center, where you will be able to keep your routine while visiting us. Over 1,200 square meters of flexible event spaces including one ballroom and 6 versatile meeting rooms with natural light. Unique Food and Beverage concepts and signature offerings from our restaurants and bars will set the stage for you to enjoy the local flavors. Located within the thriving oceanside Bocagrande district, steps away from business offices, exclusive shopping and an array of dining and cultural attractions, Hyatt Regency Cartagena is the perfect spot for guests to enjoy the Hyatt hospitality and connect with this vibrant Colombian destination and its people. Ideal for business or leisure, groups or individual travelers, the hotel offers a majestic panoramic view of the Caribbean, the historic city of Cartagena and the bay of Cartagena.27DEC23-01JAN24100% deposit1MX30 DAYS PRIOR OR 100PCT OF STAY/ 100PCT DPST26DEC24-01JAN25 100% deposit 1MX 30 DAYS PRIOR OR 100PCT OF STAY/ 100PCT DPST27DEC25-05JAN26 11:59PM HOTEL TIME 90 DYS BFR ARR OR FORFEIT DEP/100 PCT DEP RQRD DEPOSIT: 100% AT BOOKING
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9.1/10
i would highly recommended this places to anyone who looking for a place to stay in Colombia.
All 106 reviews
Surroundings
Airport: Rafael Nunez International Airport
(6.8 km)
Landmarks: Playas costa del sol
(610m)
Landmarks: Parque Pastelillo
(910m)
Landmarks: Muelle de la Bodeguita
(1.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Two Double Room with Bay View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Two Double Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Two Double Beds with Bay View in A High Floor
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Regency Suite with Ocean View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
12
Club King Room with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
One Bedroom Residence with Ocean View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
One King Bed with Bay View in A High Floor
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Two Double Room with Ocean View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
15
Two-Bedroom Residence
1 King bed and 2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Club King Room with Bay View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Three Bedroom Residence with Ocean View
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Electric fan
Check Availability
11
One Bedroom Residence with Bay View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
2 Double Beds with Ocean View in A High Floor
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
12
King Room with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Club Two Double Room with Bay View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
11
King Room with Bay View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
One King Bed with Ocean View in A High Floor
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
Junior Suite with Ocean View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
10
Club Two Double Room with Ocean View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
10
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.1/10
Great
106 reviews
- Cleanliness9.2
- Amenities9.1
- Location9.1
- Service9.1
Average for similar properties in Cartagena
Review summary
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Location: The hotel boasts an excellent location, close to the old town and Bocogrande Mall, offering convenience for shopping, dining, and exploring.(based on 3 reviews)
Guest User
July 13, 2025
Great location, close to Old City and Boca Grande, excellent property… beautiful pool!!!!… rooms were comfy, clean, quiet… implacable !!!’
Zhongbumoxigehemoxigewanyanandiquyiya
January 19, 2024
The Hyatt Regent in Cartagena is by far the hotel with the lowest value for money, average service, and the least personalized elements from the lobby to the guest rooms. Compared with the Hyatt Regent in Shanghai, it is simply not raised by the same parents. The hotel has no luggage service, and the lobby, restaurant, and hotel public areas are extremely inconsistent with a five-star hotel. If you come to Cartagena, it is recommended to stay in an authentic ancient city with many choices. Would not recommend Hyatt if there are no other options.
Original TextTranslation provided by Google
Michelle z.Z.
November 4, 2023
The breakfast at Regency Club is pretty good, it’s less crowded and quiet. The service staff are friendly, but their English skills are a little bit poor and can meet basic communication needs. The room was overall good, clean and hygienic. I went to the swimming pool on the 14th floor. Because the weather was bad, it was almost reserved. The only drawback is that since it is the rainy season, whenever it rains heavily, the road in front of the hotel is like a river. There is no drainage system at all and it can only be dried by the sun, which somewhat affects the image of Cartagena as a tourist city.
Original TextTranslation provided by Google
VeraJorge
July 27, 2023
i would highly recommended this places to anyone who looking for a place to stay in Colombia.
Wei
April 24, 2023
Attentive and super nice staff!
Beautiful on the beach
Good food as up to Hyatt standard
The best hotel in Cartagena for sure
Arianna
February 1, 2023
Great location, spacious rooms with views, fantastic breakfast
Original TextTranslation provided by Google
Guest User
July 31, 2025
Best hotel in Cartagena. Great location, facilities and food. The staff is so helpful and friendly. We will definitely be coming back.
Guest User
July 30, 2025
Amazing hotel and super friendly staff. Only downside is the number of elevators that need to be taken to get to your room. Absolutely upgrade to a regency suite to get access to the Regency lounge just so you can meet Fernanda K, who is awesome.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Spa
Additional charge
Massage room
Gym
Private parking
Free
Priority airport pick-up
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Children's pool
24-hour front desk
Wi-Fi in public areas
Luggage storage
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Infinity pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Private parking
Free
Transportation
Priority airport pick-up
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Languages Spoken
Spanish
Food & Drink
Snack bar
Bar
Room service
Health & Wellness
Gym
Massage room
Spa
Additional charge
Beauty and makeup
Public Areas
Elevator
No smoking in public areas
Smoking area
Cleaning Services
Clothes dryer
Clothes steamer
Dry cleaning
Additional charge
Ironing service
Laundry service (on-site)
Facilities for Children
Children's meals available
Children's pool
Business Services
Conference room
Additional charge
Wedding service
Multi-function room
Accessibility
Handrails on stairs
Pool ramp available
Wheelchairs available
Accessible rooms available
Safety & Security
First aid room
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:COP 96,000.00 (approx. PHP 1,351.30) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2016
- Number of Rooms: 278
Hyatt Regency Cartagena offers 380 spacious guestrooms including 28 suites of different sizes, 4 Regency Club floors and a spacious Regency Lounge on the 30th floor. Unique full-service spa with 6 treatment rooms, and extensive range of body and facial treatments. You’ll also enjoy the hotels state-of-the-art fitness center, where you will be able to keep your routine while visiting us. Over 1,200 square meters of flexible event spaces including one ballroom and 6 versatile meeting rooms with natural light. Unique Food and Beverage concepts and signature offerings from our restaurants and bars will set the stage for you to enjoy the local flavors. Located within the thriving oceanside Bocagrande district, steps away from business offices, exclusive shopping and an array of dining and cultural attractions, Hyatt Regency Cartagena is the perfect spot for guests to enjoy the Hyatt hospitality and connect with this vibrant Colombian destination and its people. Ideal for business or leisure, groups or individual travelers, the hotel offers a majestic panoramic view of the Caribbean, the historic city of Cartagena and the bay of Cartagena.27DEC23-01JAN24100% deposit1MX30 DAYS PRIOR OR 100PCT OF STAY/ 100PCT DPST26DEC24-01JAN25 100% deposit 1MX 30 DAYS PRIOR OR 100PCT OF STAY/ 100PCT DPST27DEC25-05JAN26 11:59PM HOTEL TIME 90 DYS BFR ARR OR FORFEIT DEP/100 PCT DEP RQRD DEPOSIT: 100% AT BOOKING
Frequently Asked Questions
What is the cancellation policy for Hyatt Regency Cartagena?
The cancellation policy for Hyatt Regency Cartagena varies depending on the type of room and booking conditions.What is the cancellation policy for Hyatt Regency Cartagena?
What are the check-in and check-out times at Hyatt Regency Cartagena?
Standard check-in time at Hyatt Regency Cartagena is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hyatt Regency Cartagena?
Can I bring my pet inside the Hyatt Regency Cartagena?
As much as we love pets, unfortunately, we are unable to accommodate them in Hyatt Regency Cartagena.Can I bring my pet inside the Hyatt Regency Cartagena?
How far is the Hyatt Regency Cartagena from the closest airport?
The closest airport is Rafael Nunez International Airport, and it is about 16 mins from hotel by car (6.8 km).How far is the Hyatt Regency Cartagena from the closest airport?
Is airport shuttle service offered by Hyatt Regency Cartagena ?
Yes, at Hyatt Regency Cartagena, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Hyatt Regency Cartagena ?
About This Property
| Nearest Airport | Rafael Nunez International Airport |
|---|---|
| Distance to Airport | 6.76KM |
| Average Price From | PHP18418 |
| Hotel Star Rating | 5 |