Carrera 9 #22-850, Provincia de, Cartagena, Bolivar, 130002, Colombia
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Radisson Hotel Group Americas has implemented the Radisson Hotels Americas Safety Protocol, a program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world's leading Health and Safety inspection company. The Radisson Hotels Americas Safety Protocol is an extension to the brand commitment which includes 20 steps and an additional 10-step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, enhanced and recorded cleaning and disinfection frequency, reiteration of food safety standards and comprehensive staff training.For additional information please refer to www.radissonhotelsamericas.com/en-us/health-safetyRadisson Cartagena Ocean Pavillion Hotel, a classic example of the modern architectural trend, Radisson Cartagena Ocean Pavillion Hotel is elegant and suited to fullfill the needs and tastes of the wide refined clientele that arrives to Cartagena from other cities of Colombia and abroad. Conveniently located at the heart of La Boquilla beach on the road from Cartagena to Barranquilla, on Colombia's Caribbean seashore. The hotel with its full array of boutiques, bar, pool and beach bar, 2 restaurants, gym, spa, swimming pools and other conveniences, lies within easy short distance to downtown enchanting Cartagena's night spots and it convention center. A classy sample of Colombia's Caribbean culture and sea life are the themes of the hotel which can be seen throughout all its areas.2020-2021 Tripadvisor Travelers' Choice Award winner.Show More
Good service, facilities need to be touched up, more maintenance required, good food in the room, telephone without service
Original TextTranslation provided by Google
Guest User
May 29, 2022
I prepaid trough you web but when I arrived to the hotel the money of u guys to them NO was. I had to pay again at the counter of the hotel. Need to refund my money asap. The worst situation is that I have other prepaid booking this June 1st for 2 nights. It’s going to happening again. No money available will be at the hotel ???? Need answers right now. We trusted in you.
Guest User
February 17, 2022
This is a 3.5/4 stars hotel. For the brand I was expecting a higher level of service and better facilities. The window in our bedroom was dirty to a point we could barely see the outside, some areas are in need of TLC, and some furniture needs replacement. The lighting in the room is not convenient ( either its fully bright or total darkness, no in between). The remote somehow didn’t control the tv (only the tv box). they felt the need to wake us up to remind us we needed to checkout by noon ( which I find cheap, rude and unnecessary). I came with higher expectations and was disappointed unfortunately. Favourable points: good bedding + friendly staff.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeFull English/Irish
StyleBuffet
Age
Fee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Opened: 2014
Renovated: 2021
Number of Rooms: 208
Radisson Hotel Group Americas has implemented the Radisson Hotels Americas Safety Protocol, a program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world's leading Health and Safety inspection company. The Radisson Hotels Americas Safety Protocol is an extension to the brand commitment which includes 20 steps and an additional 10-step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, enhanced and recorded cleaning and disinfection frequency, reiteration of food safety standards and comprehensive staff training.For additional information please refer to www.radissonhotelsamericas.com/en-us/health-safetyRadisson Cartagena Ocean Pavillion Hotel, a classic example of the modern architectural trend, Radisson Cartagena Ocean Pavillion Hotel is elegant and suited to fullfill the needs and tastes of the wide refined clientele that arrives to Cartagena from other cities of Colombia and abroad. Conveniently located at the heart of La Boquilla beach on the road from Cartagena to Barranquilla, on Colombia's Caribbean seashore. The hotel with its full array of boutiques, bar, pool and beach bar, 2 restaurants, gym, spa, swimming pools and other conveniences, lies within easy short distance to downtown enchanting Cartagena's night spots and it convention center. A classy sample of Colombia's Caribbean culture and sea life are the themes of the hotel which can be seen throughout all its areas.2020-2021 Tripadvisor Travelers' Choice Award winner.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
SpaAdditional charge
Massage room
Gym
Private ParkingFree
Airport pick-up serviceAdditional charge
Airport shuttle serviceAdditional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Airport drop-off serviceAdditional charge
Taxi booking service
Car rentals
Currency exchange
Conference roomAdditional charge
Business center
Multi-function room
Children's pool
Playground
Wake-up call
Wi-Fi in public areasFree
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
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