Mucura Hotel & Spa

Beware: No Hot Water and Poor Service Beware: there was no hot water during our stay and several other guests we spoke with had little to no water at all. I'd like to give the benefit of the doubt, but strongly believe the hotel staff were instructed to play games with the water situation. When we arrived in the afternoon, we told the evening/night clerk there was no hot water. He claimed various things, including that it was broken, that it had been shut off and didn't know how to turn it back on, and that the water really wasn't that cold anyway (which it was). He finally said the morning staff could fix it (of course, they too said they didn't know how but would call someone).After we repeatedly asked about the water and threatened not to pay our bill, that person arrived at 11 am (right while we were checking out) and apparently did switch it on. So, it appears the hotel intentionally turned it off and told staff to stall in trying to fix/turn it back on. Yes, the hotel is close to the airport (it's best feature) but for only a short cab ride and less than $10 more per night, we had much better accommodations in the heart of the old city. Seriously think twice about staying here and/or try the water as soon as you arrive and begin complaining immediately if it's not working.

great, convenient location Nice and close to the airport so you can walk there. There is a park nearby that you can walk or jog at night that is safe and well lit as it is used by its citizens. We took a transport to Barranquilla and the location was perfect to get out to the highway. I would rate it higher except that we had our room in the second level requiring carrying luggage using a winding and narrow stair with 13 steps. Not for those with mobility issues.

Too much noise! My room was near the entrance and the noise and talking would not allow me to sleep. I initially thought it was the guest. But, at night and earl3in the morning it was actually the staff. I would think that at least the staff would make an attempt to lower their voices at night at during the early morning...no!!! I have stayed at Mucura before this last stay was horrible for me and I'm a deep sleeper. I'm very disappointed as I like the properties convenience to the airport.

good option near the airport we went from and to the airport walking (with big suitcases, bags and a baby!) and it was ok! the people were friendly all the time. wifi ok. breakfast could be better. there was no hot water in the shower...

Old customers I stayed this hotel many time