Hotels near Centro de Convenciones Cartagena de Indias, Cartagena

I had stayed at the Allure Chocolat in the past and loved it. I loved the room, rooftop pool and pool bar, great staff and good breakfast. Location is excellent, close to the walled city. I booked this return trip to stay at the Chocolat only to arrive and after checking in the front desk man said by the way our pool is closed during your stay for a private group. Note their their rooftop pool and pool bar is a key reason for staying here for me. I then asked why they was not stated at the time of booking the room and he couldn't answer that but said don't worry, we will send you in a taxi or shuttle to another hotel to use their pool. Unacceptable. I was upset and asked to speak to the manager. His option was to transfer us to their other hotel Allure Canela which has a pool. He said it's close and easy walking distance to the walled city and it would cover my need to have the pool on site without the hassle of taking taxis or shuttles to get to the pool. So I agreed and regretted it. Allure Canela is a nice hotel, but smaller, noisy location and the pool is the size of a large bathtub and seeing all guests was going there from all 3 Allure hotels in town, it was quite busy with no deck chairs to use most of the time. So the point of this feedback is based on the poor management decision of the Allure Chocolat to block the pool for a private group and not warn guests booking rooms on those dates. I feel this was deceptive and ended up paying too much for a room in a hotel in not so great location. I did get free meals for 2 nights, but this didn't make up for the inconvenience and excitement of staying at the Chocolat. I will highlight the front desk man Felix. He was very nice and tried to help at Chocolat when he had to tell me about the lack of pool facilities. Very nice man.

The structure is beautiful, divided into two buildings, two terraces and two restaurants but discreet and more expensive food than what is out there. The bedroom could be much better...the bathroom was really sharp, at all at the standards of other Selina facilities. The bed was quite comfortable at least. The air conditioner in the room at a too low temperature that was not possible to modify by creating ice in the room.

Overall it was in line with expectations. The location is very good, in the heart of the old town. It is worth mentioning that all facilities are very clean. A little bit crowded.

My stay at Ithia was very enjoyable. First time in Spain. The hotel is about 25 mins away from El Dorado Airport and check in was very smooth. My spanish is very basic but the staff was very patient and answered all of my questions. It is conveniently located right next to Museo National and within walking 15-20 mins walking

位置絕佳 老城外步行兩三分鐘。服務好 熱情友善。但是淋浴房巨小 只有頂上的花灑 洗澡就必須洗頭 也沒有浴帽…而且洗澡水很燙 一直調小調大…心累。早餐不錯。

Just in the bar street, you can drink street cocktails when you go out, and there is a small pool. The hotel is very safe and there are people on duty at night to open the door for guests.

New hotel. Excellent location. The rooms are a bit small and lack adequate ventilation. The price-quality ratio is good. They do not offer lockers. The laundry service is cheap and good. The staff is attentive and friendly. Internet access is very good. The common spaces are not very large but are well organized. You can enjoy your stay even if you have to work at the hostel during it.

I've been @ Santuario much longer than planned due to some health issue. So, I had the time to highly appreciate not only the hostel itself, the great vibe and atmosphere, the fantastic beds setup where you have plenty of space (!) plus an unusual total privacy, like you have a mini room inside a room, but especially the people: staff is great and really cares the guest, while sick I had a family like surveillance, especially Stefy ”la chica del bar”, Kathy (cleaning & kitchen) and Jose (maintenance) never missed supporting me and asking genuinely interested how I was feeling doing their best to help. In a difficult moment, I was in the right place, thanks them! One only thing disturbing me was, the aircon management: ok it was on only evening and night, quite usual, problem was a person feeling cold was enough to shut down the aircon for everyone... and it was hot then... i love freezing, ok, but a correct balance would be the best, suggesting who's cold to wear a t-shirt should work, and others won't sweat ;-)

The hotel located next to the beach that is great location. The rooms are small but nice, unfortunately The rooms aren’t maintained well. The floor was broken and the shower faucet wasn’t broken. Not per ibis standards. The stuff is friendly. Keep in mind that there is a lot of traffic noise all times of the day and night. Request higher floor if you stay with the view to the ocean. Check your room upfront as if you want to replace the room they do it only after 3pm.

The hotel is far from the old town, a quarter of an hour drive. The hotel rooms are large and well-furnished. The hotel faces the sea, but there is no private beach. The quality of the water is average and the waves are very strong. Not suitable for swimming. The breakfast was good.