Domaine de Campagnac - Spa & Sauna

The hosts offer polite and courteous service with excellent availability. Guests praise the spacious, comfortable rooms and homemade breakfast. The well-maintained exteriors, multiple pools, and luxurious spa are also appreciated.

A magical place that does not disappoint. Treehouses are spotlessly clean with chic touches, stylish plates and kitchen equipment, unique wooden basins. So much thought has gone into the style of this place that it delivers even more wow than its website photos (a bean to cup espresso machine WITH ample beans provided!?. That is a true first.) Plus there are three swimming pools. I urge you to stay here. But I also offer our hosts (who very kindly attended to our many questions) some constructive comments that will elevate Domaine de Campagnac beyond a "lovely place in the Dordogne" to possible award winning status. I offer these comments as a travel industry professional who looks for the detail of difference that makes a place superb. HEALTH AND SAFETY - the wooden crates attached to the walls to accommodate decorative items are extremely dangerous. Sharp edges at eye height (kids) or possible to take a chunk out of your head if you bend over and catch one. Likewise the exposed wires on the hotplate plug are a fire hazard (wooden treehouse?). CLARITY OF DESCRIPTION - there is a disconnect between the descriptions of the two single beds in the mobile website (phone) and the computer website (laptop). Only the phone version uses the words "cabin beds" more suited to small children. On the computer website they are described as "single beds". The door in the photo I mistook for a door to a separate room containing these two beds. My mistake but clarity and consistency across platforms would be a great help to guests. RAIN COVERS - we arrived after a bad storm. The soft furnishings to the sun-loungers (not water repellant) and egg chairs were soaked through. We were unable to use them in our three day stay as they were sodden wet. That's an easy fix. In these times of climate change no-one can trust the weather. GUEST ADVICE - instructions for use of appliances (coffee machine/hob) would be a great help and is standard in other places both for ease and avoidance of misuse. Likewise some way to inform guests of conditions in the Dordogne (perhaps a note printed at reception?). We chance encountered some locals who had been sent a phone alert about E. Coli warnings - do not swim - on one day. This again is a service frequently offered in the UK at coastal or river settings to guests. Domaine de Campagnac is faultless on style and attention to detail in the furnishings (superb bed), location (privacy with bamboo screens and careful setting). We loved it. I really hope these comments will both give a "heads up" to future guests (because you really must stay here) and offer our lovely hosts some opportunity to go above and beyond the holidaymakers dream they are creating.