Hampton Inn & Suites Chapel Hill-Carrboro/Downtown

The breakfast variety was excellent. The staff provided exceptional service. The location is quiet and convenient, with nearby dining options.

My spouse and son stayed here 4 nights recently. We were initially placed in a second floor room adjacent to the fitness center. Awoken between 6 am and 7 am by guests repeatedly dropping weights in the gym. Asked to change rooms. The replacement room on the 4th floor (north side, facing street) was overpoweringly musty/moldy. Stayed in that room one night, the whole family woke up the next morning with puffy eyes and sore throats; clearly the room was full of mold. Asked to be moved again. The first offered replacement room, which was much, much smaller (4th floor, facing parking lot in front of entrance), but was similarly musty, maybe even worse. Asked again for another room, this time on a different floor. Offered another small room on the 3rd floor, which at least did not smell horribly of mold. I suspect that the hotel must have had leaking or some other issue with water infiltration in the recent floods in Chapel Hill, but that it little excuse for renting rooms that with significant airborne mold. We noticed that the hotel was keeping the AC in halls on the 4th and 5th floors extremely cold -- maybe 60 degrees or less, likely to make sure people don't smell the mold in the hallways before they reach their rooms. The friendly staff did move us each time we requested, although they downgraded our room on the second request, saying they had no other large king rooms available on a busy weekend, but were noticeably silent about the mold problem on the upper floors. While we were there, we overheard several other people requesting to be moved for the same reason (smelly rooms), so it appears that this is a widespread issue, at least on the upper floors.