Mercure Gold Coast Resort

Mercure Gold Coast Resort Reviews

Mercure Gold Coast Resort

64 Palm Meadows Dr, Carrara, Queensland, 4211, AustraliaView Hotel Details
Mercure Gold Coast Resort
Mercure Gold Coast ResortMercure Gold Coast ResortMercure Gold Coast Resort
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Mercure Gold Coast Resort Guest Reviews

4.3/5
Very Good
49 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(49)
Positive reviews(47)
Reviews with photos/video(7)
Awesome stay(12)
Friendly owner(5)
Negative reviews(2)
Kira-Lee de Wit
Superior Two Queen Room with Garden View
Stayed in May 2024
Other
1 review
3.2/5
Posted on Jun 30, 2024
The lighting around the property at night was dismissal. No lifts... bit sad A d cleanliness, had hairs of some sort in the bathroom on the sink and the shower walls and in my bed sheets... Wont be recommending
Guest User
Resort Room Spa King
Stayed in May 2024
Couples
4 review
2.5/5
Posted on Jun 26, 2024
I have stayed in this resort 10 years ago, visiting it again without seeing any update made the resort seems a bit outdated now, the room look dark (poor colour choice on tiles and carpet), the bed and the pillows are too soft and all they can say is they don't have a pillow menu, you have to figure it out yourself. I won't be staying here again.
Response from Property: Thank you for sharing your feedback. I’m sorry to hear that your recent stay didn’t meet your expectations, especially compared to your previous visit. We regret that you found the resort outdated and that the room’s decor, bedding, and pillow options were not to your liking. We appreciate your comments and will review them as we consider updates and improvements to our facilities. Your feedback is important, and we hope to offer a better experience in the future.
Charlieeeee
Resort King Room
Stayed in Feb 2024
Travel with friends
8 review
3.2/5
Posted on Apr 1, 2024
The real issue is the hotel is a bit outdated and does not provide the items you will expect in a 4 start hotel such as slippers and body lotion ..the breakfast is disaster … basically it is just a motel with some facilities
Yotta Lynn
Resort King Room
Stayed in Oct 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Great room service and morning buffet
Norma
Resort King Room
Stayed in Jun 2024
Couples
1 review
3.7/5
Posted on Jul 8, 2024
Only stayed one night , lovely grounds and lake.
Guest User
Resort Twin Room
Stayed in Nov 2023
Travel with friends
6 review
4.5/5
Great
Posted on Jan 2, 2024
Very nice resort, with a big pool under the sun. Front-dest provided great services, very helpful. Restaurant and bar had fairly tasty good, with take-away option too.
Guest User
Resort King Room
Stayed in Oct 2023
Couples
1 review
4.7/5
Amazing
Posted on Nov 11, 2023
Great resort !! My partner and I had a lovely time and enjoyed using the pool and spa while weather permitted. Staff were incredibly kind and accomodating throughout our stay.
Terry
Resort Twin Room with Golf View
Stayed in Sep 2023
Family
3 review
3.0/5
Posted on Dec 27, 2023
This is my second time stay in this hotel, but I am sure that NO next time because of the room service and house keeping.
Koh Wu
Resort Twin Room
Stayed in Jun 2023
Family
25 review
3.5/5
Posted on Jul 25, 2023
Dated property. However the room is clean n tidy.
luis Carlos
Superior Two Queen Room with Garden View
Stayed in Nov 2023
Family
9 review
4.5/5
Great
Posted on Jan 3, 2024
nice , relax , peaceful,
Guest User
Resort Room King Pool View
Stayed in Aug 2023
Family
1 review
4.2/5
Very Good
Posted on Sep 24, 2023
Overall was a good experience
QianHui Ma
Resort King Room with Golf View
Stayed in Nov 2022
Couples
26 review
3.7/5
Posted on Dec 9, 2022
A bit far from transport options, but has adequate amenities
YunGrace
Resort Twin Room
Stayed in Nov 2022
Family
1 review
4.2/5
Very Good
Posted on Dec 11, 2022
It was so beautiful and convenient! Breakfast was very good!
MALHAN SUMMIT
Resort Twin Room
Stayed in Nov 2022
Business travelers
6 review
4.2/5
Very Good
Posted on Dec 26, 2022
Love the stay and the resort its ticking all the boxes
Guest User
Resort King Room with Golf View
Stayed in Jun 2022
Couples
14 review
4.2/5
Very Good
Posted on Jul 21, 2022
Great place to stay. Excellent service especially by one of the managers named Mathew who made our stay very welcoming and was very Helpful during our stay. Will definitely stay again😊