Mercure Melbourne Caroline Springs
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1 night
1 room, 2 adults, 0 children
All properties in Caroline Springs
Mercure Melbourne Caroline Springs
10/20 Lake St, Caroline Springs, Victoria, 3023, Australia
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We Price Match
Highlights
Free parking
Ideal location
Sparkling clean
Excellent service
Lots to doShow more
Amenities
Indoor swimming pool
Casino
Spa
Massage room
Gym
Private parkingFree
24-hour front desk
Luggage storage
All amenities
Property Description
Mercure Melbourne Caroline Springs offers 98 contemporary styled rooms and apartments each with their own balcony. Located just 25 mins from the CBD and major airports this award winning venue is ideal for business and leisure. An all in one venue that offers service and facilities you would expect from an international standard hotel including three dining options, conference and event facilities, indoor pool and spa and fitness centre.
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8.9/10
Amazing place to stay amazing get away
All 123 reviews
Surroundings
Metro: Keilor Plains
(5.4 km)
Metro: Watergardens
(6.3 km)
Airport: Melbourne Airport
(18.7 km)
Airport: Essendon Airport
(19.1 km)
Train: Williams Landing Railway Station
(16.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Studio, 1 King Bed (Panoramic)
1 King bed
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Shower
Toothbrushes
Check Availability
12
Superior King Room
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Shower
Toothbrushes
Check Availability
8
Studio King Apartment
1 King bed
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
4
Privilege Corner Suite King Bed Room
1 King bed and 1 Sofa bed
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Shower
Toothbrushes
Check Availability
6
Standard King Room
1 King bed
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
TV
Shower
Check Availability
Hide Room Types
Guest Reviews
8.9/10
Very Good
123 reviews
- Cleanliness9.1
- Amenities8.7
- Location9.0
- Service9.0
Average for similar properties in Caroline Springs
Review summary
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Location: The hotel's location received consistent praise, with multiple users noting its proximity to shopping areas, markets, and a scenic lake. It was described as convenient and ideal for both leisure and business stays.(based on 5 reviews)
Darraud
July 21, 2025
Great location and nice room with view. The limited breakfast selection at the hotel was disappointing.
Maya Albert
July 15, 2025
⭐️⭐️⭐️⭐️⭐️ 5/5 — Returning Guests & Still Impressed!
This is our second stay at Mercure Caroline Springs in just two months — and once again, it did not disappoint!
Receptionist Magda was absolutely wonderful—so welcoming and engaging! She recognized us from our first visit and went the extra mile to make sure we were happy and comfortable. To our delight, she even told us we’d been upgraded—how exciting! Her warmth and attention to detail truly made our stay special.
From the warm welcome at check-in to the spotless, comfortable rooms with beautiful lake views, everything was just as perfect as we remembered. The staff are consistently friendly and attentive, and the location is ideal — peaceful yet close to shops, cafes, and restaurants.
It’s rare to find a place you want to come back to so quickly, but Mercure Caroline Springs truly feels like a home away from home. Already looking forward to our next visit !!!
Thank you so much once again 🙏🥰🧚🏻♀️
Warm Regards
Till we see you again
Maya and David Albert
Would love to upload a video I have of this weekend but couldn’t upload the video…
Here are some photos thou
Guest User
July 6, 2025
Amazing place to stay amazing get away
Pornnapha
July 4, 2025
ทำเลดีมากกก มีที่จอดรถฟรีด้วย
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Guest User
May 15, 2025
Comfortable rooms. Air conditioner has a mind of its own, old units sound like a jet constantly taking off and automatically resumes after adjusting from control panel. Changed rooms 2 times and I gave up with the 3rd
LTGH
May 2, 2025
Great location, nice lake behind the hotel and many amenities around
Hock Huat
March 22, 2025
Great location and good environment
magnuschen
December 7, 2024
A hotel in the countryside. Can't ask for too much, but there are no slippers in the room, and you need to go to the hotel to wash. The overall evaluation is that it is okay for business, not recommended for vacation
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Casino
Spa
Massage room
Gym
Private parking
Free
24-hour front desk
Luggage storage
Bar
Billiards room
Restaurant
Taxi booking service
Conference room
Additional charge
Multi-function room
Playground
Free
Childcare service
Additional charge
Wi-Fi in public areas
Indoor swimming pool
Spa
Gym
Bar
Billiards room
Restaurant
Conference room
Multi-function room
Playground
Restaurant
Restaurant
Style: Buffet
More Amenities
Internet
Wi-Fi in public areas
Indoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Languages Spoken
English
Food & Drink
Bar
Room service
Health & Wellness
Massage room
Spa
Billiards room
Gym
Activities
Casino
Public Areas
No smoking in public areas
Smoking area
ATM
PA and sound system
Elevator
Facilities for Children
Playground
Free
Childcare service
Additional charge
Children's meals available
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Accessibility
Accessible rooms available
Stair-free main entrance
Safety & Security
First aid kit
Fire alarm
Smoke detector
Fire extinguisher
CCTV in public areas
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Contact property |
Children 2 years old and over | AU$40.00 (approx. PHP 1,498.57) per person per night |
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$250.00 (approx. PHP 9,366.06) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2011
- Renovated: 2017
- Number of Rooms: 92
Mercure Melbourne Caroline Springs offers 98 contemporary styled rooms and apartments each with their own balcony. Located just 25 mins from the CBD and major airports this award winning venue is ideal for business and leisure. An all in one venue that offers service and facilities you would expect from an international standard hotel including three dining options, conference and event facilities, indoor pool and spa and fitness centre.
Frequently Asked Questions
What is the cancellation policy for Mercure Melbourne Caroline Springs?
The cancellation policy for Mercure Melbourne Caroline Springs varies depending on the type of room and booking conditions.What is the cancellation policy for Mercure Melbourne Caroline Springs?
What are the check-in and check-out times at Mercure Melbourne Caroline Springs?
Standard check-in time at Mercure Melbourne Caroline Springs is 14:00 and check-out time is 10:00.What are the check-in and check-out times at Mercure Melbourne Caroline Springs?
Can I bring my pet inside the Mercure Melbourne Caroline Springs?
As much as we love pets, unfortunately, we are unable to accommodate them in Mercure Melbourne Caroline Springs.Can I bring my pet inside the Mercure Melbourne Caroline Springs?
How far is the Mercure Melbourne Caroline Springs from the closest airport?
The closest airport is Melbourne Airport, and it is about 29 mins from hotel by car (18.7 km).How far is the Mercure Melbourne Caroline Springs from the closest airport?
About This Property
| Nearest Airport | Essendon Airport |
|---|---|
| Distance to Airport | 19.07KM |
| Nearest Train Station | Williams Landing Railway Station |
| Distance to Train Station | 16.79KM |
| Nearest Subway Station | Keilor Plains |
| Distance to Subway Station | 5.38KM |
| Average Price From | PHP8858 |
| Hotel Star Rating | 4 |