Guest User
November 11, 2021
We rented apartment 805, which could use some upgrading, During our first stay we spent hours cleaning before we felt comfortable putting our personal items in closets and drawers. There is a large closet in the bedroom, however half is used for storage, and never cleaned, along with furniture that could be replaced, etc…. Inspite of these issues, we remained positive, and focused on the beautiful ocean view, the convenience of a washer, and dryer, and the great location. Beatrice gave us a verbal promise that the condo would be made available to us each year. As February drew closer, we contacted her numerous times requesting a contract, and inquiring about a deposit. Each time, she said she would follow through, however, sadly, she never did so. Unfortunately we trusted her, and her word, but in October we learned by continuing to check online, that the condo was booked. By then, there were two condos available. We are not allowing this negative experience to discourage us, and prevent us from continuing to travel to Puerto Rico each year, since we are very fond of the culture, and the majority of the people we have encountered. We are honest, and fair people, therefore it was very difficult to understand why we were treated in this manner. Our integrity can be judged by our words and our actions.