2-Star Hotels in Carmel

We stayed here just this past weekend (Feb 17-28, 2023) This was the worst hotel experience our family has had with any property in over 20 years. While the staff were very friendly and I think they wanted to help, they did not seem to have the ability to actually do anything to improve our stay. The problems started as soon as we got into our room.  We found the hide-a-bed broken.  When unfolding the bed it obviously had something wrong as it would not fully extend from the sofa. After some effort the mattress came out and unfolded but the head of the bed was about 6 inches lower than the foot. When we informed the front desk they made a note but did not offer any other remediation, assistance or suggestions.  Second, and very minor but still annoying, was the lack of pancakes at breakfast.  There was a large sign promoting hot fresh pancakes but none of the items for pancakes were available. Only one stairwell was open and there was no indication that the other stairs were closed except for a note on the stairwell door that was unreadable until you were already at the door. However, the very worst part and the reason we will not recommend to others nor plan a stay at another Holiday Inn Express ourselves was the noise that continued without stop all night long.  The noise was not from a guest but was from the music being played in the lobby.  It was loud enough in our room on the second floor that we were unable to sleep more than a couple broken interrupted hours the entire night.  It sounded like someone was playing heavy bass and drum music all night long; like there was a dance party going on.  When we contacted the front desk about the noise the staff was very nice but unable to do anything to alleviate the situation as the volume controls were behind a locked door that he did not have a way to access. For the inability to sleep if i could rate the stay as zero stars i would.  For all the problems, our room should have been free!! Nice staff, but a terrible hotel if you want to relax/sleep!!!!

When you’re on the road, it’s good to know there’s a place you can count on to help you never skip a beat. At Fairfield Inn & Suites Carmel, you’ll enjoy more than comfortable and well-appointed rooms. You’ll also find courteous, professional associates focused on providing you with a seamless and stress-free stay. Find your next adventure around our hotel, located in the heart of Carmel, IN, near the Carmel Arts & Design District, Clay Terrace, and the Center for the Performing Arts. Enjoy our large rooms featuring plush bedding, ample workspaces, and convenient mini-refrigerators. Get ready for your day in Carmel with free perks such as a fitness center and pool to stay on track, free breakfast to fuel up, and free high-speed internet so you don’t miss an episode of your favorite show. If business or a special event brings you into town, reserve our meeting space, complemented with AV equipment and catering services.

Located in Indianapolis, Comfort Inn Indianapolis North - Carmel is a 5-minute drive from Monon Community Center Waterpark and 5 minutes from Riley Hospital for Children at IU Health North Hospital. This hotel is 13.4 mi (21.6 km) from Lucas Oil Stadium and 13.4 mi (21.5 km) from Gainbridge Fieldhouse.Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include wireless internet access (surcharge), a banquet hall, and a vending machine.Grab a bite from the snack bar/deli serving guests of Comfort Inn Indianapolis North - Carmel. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM.Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Indianapolis? This hotel has 1320 square feet (123 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 80 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Located in Carmel, Extended Stay America Select Suites Indianapolis N Carmel is in the suburbs, within a 10-minute drive of Woodhouse Day Spa and Fashion Mall at Keystone. This hotel is 14.4 mi (23.2 km) from Lucas Oil Stadium and 15.6 mi (25.1 km) from Gainbridge Fieldhouse.Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.Featured amenities include laundry facilities and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 72 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

I stayed here for two nights. The people at the desk were very nice and were quite helpful. The rooms were fine although I was right by the elavator and some of the other people stayig were quite loud on Saturday night. The pool is small. It was quite clean.

Let's start with the positives: Jason, the hotel manager, was efficient and effective in resolving an issue regarding room rate and extending our reservation. We were staying within a group block for a baseball team. This gentleman understands exceptional customer service. The included breakfast and servers were very good. Though the breakfast was the same everyday, it did offer several hot options: eggs, sausage, and breakfast potatoes. The severs went above and beyond -- please be sure to tip them appropriately. Plenty of parking available around hotel and within 10 minutes of plenty of fun restaurants, though hotel itself is in a business park area. Now for the negatives: Rooms are in need of updating. Carpet was dingy and sticky in places. Most of our group wore flip flops around their rooms. Besides Jason (and one other lovely female front desk agent), most other hotel staff here were very subpar and not willing to work with guests. I have read other negative reviews regarding Damion, and I would have to agree (I believe he is the sales manager). He and other front desk staff were not helpful or accommodating in any regard. They probably should not be in the hospitality industry. So if you need hotel with good customer service either ask for Jason or avoid staying here.

At the Hilton Garden Inn Indianapolis/Carmel hotel, you'll find everything you need including complimentary high-speed internet access and remote printing provided by PrinterOn, now in all guest rooms.The Hilton Garden Inn Indianapolis/Carmel hotel in Indiana features include:*Great American Grill*Evening room service and on site catering*24 hour Pavilion Pantry convenience mart*Pavilion Lounge*Complimentary self parking*Complimentary 24-hour business center*Wireless internet service in lobby and restaurant*Indoor heated pool and whirlpool tub*Complimentary workout facility*1,266 square feet of meeting space for groups of 5 to 90The Hilton Garden Inn Indianapolis/Carmel hotel in Indiana 110 comfortable guest rooms feature:*Complimentary high-speed internet access*Complimentary secure printing to the 24-hour business center*Oversized work desk, ergonomic chair and desk level outlets*Two dual-line speakerphones with voicemail*Hospitality Center includes: refrigerator, microwave, coffeemaker*USA Today each weekday morningThe Hilton Garden Inn Indianapolis/Carmel hotel attractions include:*15 miles from downtown Indianapolis, Conseco Fieldhouse, RCA Dome and the Convention Center*24 miles from Indianapolis International Airport*Minutes from Firestone, Conseco Services, Delta Faucet and EDS Corporate Offices*Close proximity to several local attractions including golf courses, sports venues, universities, museums and movie theaters*****Everything. Right where you need it.*****

I use this property frequently and have never had a bad experience; staff is always so very friendly and helpful, the rooms are always clean and pretty well put together I maybe bias but I do love the Marriott experience

We are located off Indiana State Highway 31 less than a mile away from Carmel’s Arts & Design District. Downtown and its attractions like the Museum of Miniature Houses and Other Collections, Peace Winery, and Carmel City Center Shopping Mall are within two miles. Walk the Design District on Monon Trail. We provide a 24-hour fitness center and heated pool.

Great hotel