Carmel-by-the-Sea Hotels with Pools

The location was good assuming you had a car but do not rely on public transport. The hotel--motel was clean and well decorated and pool area well kept. The problems started with reception who were not very well informed. Could not give information on bus services and even gave wrong location for the bus stop. Before leaving I wanted to check in to two airlines. One receptionist said no problem but when I went to do it on the day another receptionist said it was against hotels privacy policy??? I then had to find a business centre and pay $40 to do ckeck in. Food / Bar was adequate but not available Sat--Mon. We were there for a week and on two days were advised there would be no room service. On a third day we had to request fresh towels as the room had been missed. I do not think the bed linen was changed during our whole stay. The biggest issue I had was with the finance department. ON settling the final account I decided to pay fully in cash and not use the debit card they had taken on arrival. On return home I found two debits on my card one for £270 which had no relation to any services. The second for £493 which was for the total bill paid for in cash. after telephone calls not responded to and four e-mails I eventually got the accountant to credit the money back a month later. still awaiting a call from Mary the manager to explain why they had taken money from my account without athorisation

The service is very good and it is worth staying for one more night. The hotel has a parking lot and the breakfast is very good. There may be elk on the way to the hotel. In short, it is a hotel worth remembering.

We booked this place hoping it would be one of the many, very smart independent motels you find throughout CA. Check in was painless and easy. We got a great patio as we had paid for a sea view but it did mean we were around the side of the hotel. The patio doors were surprisingly insecure - held by a small bolt. The room itself was surprisingly small (two double beds), particularly with the fireplace in one corner. The lack of a desk was a shame and we had hoped the room would be smarter/have more character. The bathroom was also relatively small. The beds were very comfortable. Remarkably when we got ready for bed we discovered that the room has no AC - not even a fan! We called reception and they said all the free-standing fans had been given out for the night. We managed to get one our second night but couldn't believe the lack of AC in California - the hotel is older but not so old as to not offer this. The pool was well located and of a good size. However, having been advertised as heated to 80 degrees I would say it was a lot colder. The pool hours (9am-7pm) were annoyingly restrictive, but not uncommon for outdoor pools and explained by the fact that some hotel rooms were right outside it! Breakfast was very poor - a grab and go bag with water, a piece of fruit and an unappetising, dry pastry - which forced us to go elsewhere. Overall given the range of choice and competition in Carmel, and the reasonably high room rate, we were left disappointed. The hotel lacked the character we had hoped for and needs to up its game where AC and breakfast are concerned. We would look to stay somewhere else if we returned to Carmel.

Simply beautiful hotel, the location is very good, parking on the street, very rich, there are milk, bread, drinks, coffee, a variety of fruits

It was a nice hotel the pool is heated. The breakfast says continental but it really just pastries, fruit and juice but it was good still. Be aware there is no microwave at least not in the room we got and the doors use old fashioned keys instead of key cards and have to locked by pushing the button on the inside when leaving a mistake we didn't realize till later. Otherwise its a nice hotel and a short walk into town.

The location is superior to Carmel and Monterey attractions by car for 5-10 minutes. The hotel is located by the golf course and the environment is beautiful, the rooms are spacious and clean, the front desk is good, and it is a good shop.

Free breakfast, less variety, twin room, big bed, two adults are very rich, parking is free, the location is very close to the seaside and town center, the bathroom and Yuba bath is very warm, very interesting, the hotel service time From 8:00 am to 10:00 pm, the check-in day is 11 o'clock in the town. The hotel sends an e-mail to tell me how to stay in the room, where the room is placed, WiFi password, how to park, breakfast, etc. The service is very thoughtful and the best. Is the fireplace, bringing warmth to the wet and cold rooms by the sea.

Location is good since it is located near entrance to big Sur. It is a motel so do not expect much but it is still considered clean for a motel. The guy who attended us for our check-in is very helpful.. No complimentary water in room and no kettle for boiling hot water (which I think it's very important during the winter). Coffee, tea and hot water are available at check in office.

One of the most gorgeous Hyatt properties that I’ve been to. Beautiful ocean view, quaint yet modern rooms, lots of plants, close by to point lobos state park, Carmel, Monterey, Big Sur. 2 bedroom units are spacious enough for 2 adults and 2 adult kids. Heated swimming pool during the winter is a plus. Gym is good more for aerobic exercises than weight training but weights and machines are available. BBQ grill available to use, and Safeway is only a mile away. Highly recommended.

The environment, location, facilities, including the front desk service are very good, especially the environment, but today's dinner experience is really disappointing. First of all, after we ordered the meal, the first pre-feast was quite fast, but we did not prepare a plate for us. We beckoned to send it over after we called, and there was no such normal restaurant error of due apology, and secondly, after serving the pre-order, we waited for nearly 30 minutes. No dish came up, no one explained, the restaurant manager skipped us several times on the tour, there were not many people in the restaurant at that time, (there were two of us who were Asian faces) was not a peak meal time, waiting for us to call a waiter over, The waiter (the Indian woman) said very bluntly, I think they're doing, and then left. Too angry, when we went to the front desk to complain, their manager appeared in front of us like a wind (before turning a blind eye to us in the restaurant), and apologized and said that the meal was delivered to the room. Exemption from dinner costs). Apologizing for the apology, the attitude is not sincere at all, the inferior service attitude of the evening restaurant directly lowers the level of Hyatt, this kind of restaurant (hotel) that sees people ordering, directly pulls black. [Weak] [weak] [weak]. (Breakfast service was good, we asked and learned that dinner was not the same team).