Hyatt Vacation Club at Highlands Inn
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1 room, 2 adults, 0 children
All properties in Carmel-by-the-Sea
Hyatt Vacation Club at Highlands Inn
120 Highlands Drive, Carmel-by-the-Sea, California, 93923, United States
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Amenities
Golf course
Outdoor swimming pool
Snorkeling
Surfing
Hiking
Spa
Gym
Private parkingFree
All amenities
Property Description
When you stay at Hyatt Vacation Club At Highlands Inn (101781786) in Carmel, you'll be near the beach, within a 15-minute drive of 17-Mile Drive and Monterey Bay. This family-friendly hotel is 0.6 mi (1 km) from Point Lobos State Natural Reserve and 9.8 mi (15.8 km) from Monterey Bay Aquarium.
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8.5/10
Cleanliness8.6
Amenities8.4
Location8.6
Service8.4
All 57 reviews
Surroundings
Airport: Monterey Regional Airport
(17.3 km)
Landmarks: D L James “Seaward” House
(160m)
Landmarks: Wildcat Creek Bridge
(470m)
Landmarks: Gibson's Beach
(580m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

7
One-Bedroom Villa-Mobility Accessible
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Private bathroom
Refrigerator
Towels
Microwave
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4
One-Bedroom Suite With Garden View
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability

4
One-Bedroom Suite With View
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability

6
Villa, 1 Bedroom, 2 Bathrooms
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Private bathroom
Refrigerator
Towels
Microwave
Check Availability

6
One-Bedroom Villa
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Private bathroom
Refrigerator
Towels
Microwave
Check Availability
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Guest Reviews
8.5/10
Very Good
57 reviews

- Cleanliness8.6
- Amenities8.4
- Location8.6
- Service8.4
Average for similar properties in Carmel-by-the-Sea

Guest User
March 11, 2025
服務很好,每個需求都給予滿足
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Guest User
February 12, 2025
非常棒!服務好,環境更好!
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Libikasimatan
January 3, 2025
A run-down resort hotel. I drove past it on California Highway 1. I didn't listen to the comments and booked it for nearly 4,000 dollars. The view was OK. The loft was two floors high and too old. This was not the fatal flaw. The staff was too careless (for example). Figure 5: There are two shampoos hanging in the shower room, but no shower gel. This is the first time in my life that the front desk opened a room where guests were staying. After having a limited dinner of fries and hamburgers in the building where we checked in (such a large resort has only one restaurant that caters to all dining needs), we walked in the dark to the building where we were staying, climbed the stairs and opened the door. There were used drinks on the table in the living room, and the bed was messy. I was shocked. You have to know that this is a country where you can carry guns. If there was someone in the room, we would be considered trespassing and we could defend ourselves. I immediately called the front desk and told them that they had given the wrong room card and that a new one would be sent. The waiter drove an electric car to deliver the room card and asked three questions (Why was the wrong room card sent? Where is our car? Where is our luggage? He answered all three "I don't know" and left without even taking the wrong room card back.) My husband got angry and ran to the front desk with my son to argue. After negotiations, they said they had asked the manager to waive half a day's room fee. Because my son was young and this was the first time I encountered this kind of problem, I didn't leave the name, title and phone number of the person who made the promise. When I checked out the next morning, a different staff member said that the previous shift had not taken over and didn't know about the matter. After another round of tug-of-war, they said they could give us a free breakfast, and we accepted it based on the principle of not affecting our holiday mood. This free a la carte breakfast tasted much better than the buffet breakfast in the previous few days.
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Wudikeaidemaojinbei
December 24, 2024
有年代感,海邊易起霧
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Guest User
August 26, 2024
位置絕對好,可惜我玩了17miles在那邊耽擱的太久,到酒店已經晚上九點多了,很遺憾,其實酒店風景更棒。下次多留點時間不要太倉促。
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Lamer-blue
June 3, 2024
The hotel has a great location and beautiful views facing the Pacific Ocean. It's a first-class resort with two floors. The view from the second floor is shown in Figure 3. However, the sofa bed cannot be opened, making it difficult for older children to fall asleep.
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Diancangzhilv
June 1, 2024
環境一流,服務友善
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Guest User
March 27, 2024
滿意,無敵海景
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Brian H
July 7, 2025

I rarely leave 1-star reviews, but this hotel completely missed the mark. Check-in took over 2.5 hours because my room wasn’t ready, which set the tone for the rest of my stay. I have food allergies and brought my own breakfast—only to discover there was no refrigerator in the room. I had to keep my food on ice for three days, which is completely unacceptable in any modern hotel. There was also no iron in the room. I had to request a steamer, which took extra time and effort. After a full workday, I came back at 3 p.m. and housekeeping was still in my room, making it impossible to rest or get ready for the evening. To top it all off, I was woken up at midnight by a strange, constant noise in the room that I couldn’t identify. I ended up sleeping with earplugs just to get through the night. The internet didn’t work in my room, so I had to go down to the lobby every time I needed to get online. For a work trip, that’s a dealbreaker. Also, the bathroom lights are motion-sensored—every time I got up in the middle of the night, I was hit with full, blinding brightness, making it nearly impossible to fall back asleep. Adding insult to injury, the front desk manager promised me 8,000 points as compensation for the 2.5-hour delay at check-in, but I was never credited. Then I didn’t even receive the standard points for my stay. The lack of follow-through on that promise only reinforced how poorly managed this hotel is. Between the delays, lack of basic amenities, noise issues, unreliable internet, and broken promises, this stay was frustrating and uncomfortable from start to finish. I won’t be returning—and I definitely don’t recommend this hotel.
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Snorkeling
Off-site
Surfing
Off-site
Hiking
Off-site
Spa
Additional charge
Gym
Private parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Business center
Multi-function room

Outdoor swimming pool

Spa

Gym

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Outdoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Languages Spoken
Spanish
Food & Drink
Bar
Lobby bar
Health & Wellness
Spa
Additional charge
Kayaking
Off-site
Mountain biking
Surfing
Off-site
Surfing lessons
Golf course
Off-site
Hiking
Off-site
Snorkeling
Off-site
Gym
Activities
Public beach
Fishing
Off-site
Public Areas
BBQ
No smoking in public areas
Smoking area
Water purifier
Vending machines
Cleaning Services
Clothes dryer
Facilities for Children
Children's meals available
Business Services
Postal service
Multi-function room
Conference room
Additional charge
Fax/copying service
Business center
Wedding service
Accessibility
Accessible rooms available
Safety & Security
First aid kit
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
Age | Fee |
---|---|
Children 17 years old and under | US$25.00 (approx. PHP 1,454.37) per person |
Adult | Set menu:US$35.00 (approx. PHP 2,036.12) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Opened: 1928
- Number of Rooms: 94
When you stay at Hyatt Vacation Club At Highlands Inn (101781786) in Carmel, you'll be near the beach, within a 15-minute drive of 17-Mile Drive and Monterey Bay. This family-friendly hotel is 0.6 mi (1 km) from Point Lobos State Natural Reserve and 9.8 mi (15.8 km) from Monterey Bay Aquarium.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Treat yourself to a stay in one of the 94 guestrooms, featuring fireplaces. Your pillowtop bed comes with premium bedding. Rooms have private patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Treat yourself to a stay in one of the 94 guestrooms, featuring fireplaces. Your pillowtop bed comes with premium bedding. Rooms have private patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Frequently Asked Questions
What is the cancellation policy for Hyatt Vacation Club at Highlands Inn?
The cancellation policy for Hyatt Vacation Club at Highlands Inn varies depending on the type of room and booking conditions.What is the cancellation policy for Hyatt Vacation Club at Highlands Inn?
What are the check-in and check-out times at Hyatt Vacation Club at Highlands Inn?
Standard check-in time at Hyatt Vacation Club at Highlands Inn is 16:00 and check-out time is 10:00.What are the check-in and check-out times at Hyatt Vacation Club at Highlands Inn?
How far is the Hyatt Vacation Club at Highlands Inn from the closest airport?
The closest airport is Monterey Regional Airport, and it is about 17 mins from hotel by car (17.3 km).How far is the Hyatt Vacation Club at Highlands Inn from the closest airport?
About This Property
Nearest Airport | Monterey Regional Airport |
---|---|
Distance to Airport | 17.33KM |
Average Price From | PHP30701 |
Hotel Star Rating | 4 |