Days Inn by Wyndham Carlsbad

Very disappointed and felt unsafe. It’s going under renovation—but the worksite is kept clean or maintained. Lots of trash and garbage throughout. Our room was renovated but no hot water. Was advised by front desk to run water for a least 30 minutes. It became warm ish. Too wasteful. Neighbors next door smoking pot (legal here in NM but I thought rooms were non-smoking period). Very sketchy overall. Was going to stay the whole weekend—NOPE! I’m eating another night’s worth of charges which sucks.

A completely awful experience. First, the rooms were filthy and in disrepair. Broken door moldings, and dirty bathrooms. The breakfast was not fit for human consumption. But the BIG thing was, they were supposed to give us 2 nonsmoking rooms. Well, one had clearly been smoked in, so I took that one and gave my wife and daughter the other one. But by morning, my wife's room was filled with fire ants and other bugs. They got into the bed, their towels, and all into their suitcases. Why, you ask? Because the hotel staff and management kept garbage cans and trash bags filled with food was (pizza boxes, fast food bags, rotten food from the breakfast) simply piled up near a garbage can near the rooms. (See photos.) We didn't see the trash when we checked in at night, but by morning the trash with all the insects making a straight line to the rooms were right there. Told management. After a trip to the caverns we came back 5 hours later. Nothing moved or cleaned up. This place is a dump.

The AC had not been turned on previous to our arrival on a very hot summer day. It took 3 hours for the room to cool to q bearable temperature. Other than that we were very pleased

We rented two rooms, one for my wife, my kids and myself and the other room was for my parents. We were taking a road trip. If I would've known what we were gonna get into, I would've never booked the rooms.They were having all their rooms remodeled. Four rooms next to us were being remodeled. Our rooms were next, apparently. But with that being said, they should at least still clean the rooms. But they didn't. It was dirty and disgusting. Things were broken inside the room my wife and I stayed in. The TV did not work, there was a broken lamp, there was a belt, some dirty socks in one drawer, a receipt in another drawer. Dirt and debris in one corner, and the floor was not level where the tv stand was on. The cabinet the fridge was in was busted and water damage on the bottom. They did put clean sheets on the bed and the bathroom was somewhat clean. We kept are shoes on the whole time because we didn't know what was in the carpet. Their hot tub was broken. The washer and dryer that was available did not look clean what so ever either. My parents room was better than ours, but still dirty. Luckily my wife brought a bottle of Clorox wipes with, so we wiped down both rooms. Yes, we could of asked for a refund right away and found another hotel, but we were tired and ready to relax for the night and we were on a budget. So we stuck it out for one night.

Clean and comfortable

The staff was very helpful. The property is undergoing a much needed remodel. There were pallets blocking multiple parking spaces and the rooms were is bad shape. I expect that when a property is under repairs, that it should be noted in the description. Not a nice surprise after a long day on the road. Doubt we will be staying at a Wyndham property again.