A Space in The City - Park Lane Studios

This tiny house on the ground floor beside the street accommodated us perfectly. Position was central, walking distance from the international bus station and close to town amenities. We were snug and enjoyed being able to reheat or cook simple meals as well as a cuppa and toast. While the bathroom is small, the water was hot and the towels were plush. Road noise was minimal and we felt safe and secure in the area it is situated. Do yourself a favour and stay longer because as a destination and the fastest growing city, Cardiff has loads to offer the traveller.

Had difficulty getting in as management gave us wrong key code and when we phoned it rang and then disconnected so unable to speak to someone, the apartment had not been cleaned and there was the previous occupants food in the freezer and costume jewellery in the second bedroom, the bathroom hadn’t been cleaned and the shower tray caddy had not been cleaned in a long long time there was black grime buildup in it. The microwave oven/oven was dirty with crumbs and food splashed up, there were only three mugs in the apartment although there were four of us. One of the mugs it looked like had been used as a toothbrush holder by the previous occupants as there was dirt and toothpaste down the side of the mug, most disgusting thing ever - and was put back in the kitchen cupboard! The skirting boards were filthy as well as the floor my daughters white socks were black, the grime on the cooker hood haven’t been cleaned for a long long time. The management company came in after I’d emailed them and had a quick clean although this didn’t really rectify much of the problem. This was advertised as professional clean, Which I thought would put my mind at rest due to Covid, however I don’t think it was cleaned at all or had been for a long time

We have just spent the night sleeping in our car as we arrived at the accommodation and we couldn’t get in. There was nobody to let us in and we weren’t sent any code so had no idea how to get inside. We had spent a lovely day in Cardiff at the rugby and we were both very upset and angry to not have anywhere to stay on one of the busiest night in Cardiff. We will be following this up and will not be charged. Do not book here or you’ll be left like us in a very difficult situation. Complete rip off!