Hôtel de la Cité Carcassonne - MGallery Collection
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1 room, 2 adults, 0 children
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Hôtel de la Cité Carcassonne - MGallery Collection
Renovated in 2025
No.2 of Cultural Hotels in Occitanie
Pl. Auguste Pierre Pont, Carcassonne, Occitanie, 11000, France
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Amenities
Outdoor swimming pool
Spa
Massage room
Private parking
EV charging station
Bar
Restaurant
Taxi booking service
All amenities
Property Description
The 5-star Hotel de la Cite is a jewel in the MGallery collection, a magical 19th-century neo-Gothic masterpiece in medieval Carcassonne. There are 46 rooms and 13 suites, an outdoor pool and a shaded park. This is a hotel where hospitality goes hand in hand with exclusive gourmet cuisine by our chef Jerome Ryon in the Barbacane restaurant, along with superb views from the terrace.
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9.1/10
Excellent location . The best hotel of Carcassonne
All 107 reviews
Surroundings
Airport: Carcassonne Airport
(6.9 km)
Airport: Castres-Mazamet Airport
(39.2 km)
Train: CARCASSONNE RAILWAY STATION
(2.3 km)
Landmarks: Church of Saints Nazaire and Celse
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

7
Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

11
Junior Suite-A King-Size Bed, A Single Sofa Bed
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Connecting rooms
220V power outlet
Check Availability

5
Superior Room, Terrace, View Of Gardens And City Walls-A King-Size Bed
1 King bed
Free Wi-Fi
Non-smoking
Private entrance
Connecting rooms
220V power outlet
Jacuzzi
Check Availability

13
Family Room With One Double Bed And Two Single Beds
1 Double bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

1
Superior Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

17
Terrace Suite-One Double Bed And One Single Sofa Bed
1 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

14
Classic King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

17
Suite-One Double Bed And One Single Sofa Bed
1 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Connecting rooms
220V power outlet
Check Availability
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Guest Reviews
9.1/10
Great
107 reviews

- Cleanliness9.2
- Amenities9.1
- Location9.2
- Service9.1
Average for similar properties in Carcassonne

AI Summary
The hotel provides spacious bathrooms, tranquil rooms, and exceptional service with friendly staff. Guests enjoy an incredible location, diverse breakfast, and elegant rooms. No duplicate content.

ACupintheair
July 13, 2025
Beautiful hotel in an historic and spectacular location. My only criticism is that service at the restaurant (both at dinner and breakfast) was extremely slow

Shenghuahuahuasheng
July 7, 2025
非常棒的酒店。三人間的朝向不太好。應該是因為老房子,結構比較複雜,不同房間的方向不一樣。也許下次直接跟酒店訂。
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Zhangjianzoutianyao
February 15, 2025
The hotel is located in the Carcassonne Castle, next to the church, with a beautiful environment. It is a historic castle hotel. The navigation position of our Mercedes-Benz business car was a little off, so we parked in the riverside parking lot and walked to the hotel. The hotel then used a small car to pull the luggage to the hotel. The swimming pool is not open in winter, and you can hike in the castle in the morning. The hotel garden is very exquisite. Breakfast ends at 10:15, which is a bit too early for a resort hotel. Dinner requires reservations. We didn't make reservations in advance and had to eat outside. The hotel recommended a restaurant next door, a 5-minute walk away. The dishes were amazing and we had two meals in a row. We stayed in a family suite with a large bed and an 80 cm single bed. We stayed in 4 people, and the hotel added a single bed for us free of charge. The toiletries are all Clarins, the shower water is very large, the room is well heated, and the stay is very comfortable, which is very suitable for family vacations. The hotel staff is very enthusiastic, and the castle black chocolate presented is also delicious.
Original TextTranslation provided by Google

Beijingnanchenglaopao
March 28, 2024
The location of the hotel is great👍Super good, the back garden is close to the city wall, the restaurant's dishes are absolutely delicious, worthy of being a Michelin
Original TextTranslation provided by Google

yama.
March 20, 2024
It was the best hotel. The architecture was beautiful, the rooms were spacious and I had a very good stay. The breakfast had a wide variety and was delicious. I was able to buy the things I had for breakfast at the bakery next to the hotel, so I took them as souvenirs. The young woman working at the hotel was very kind to me.
I would definitely like to go to this hotel again.
Original TextTranslation provided by Google

Sara
October 27, 2023
Excellent location . The best hotel of Carcassonne

Guest User
July 24, 2025

Лучшее во Франции за наши 2 месяца пребывания. Это не отель, а чудо. Мы останавливались в сьюте Уолта Диснея. Все по высшему качеству. Отличный бассейн, бар и все остальное. Просто великолепно. Внимательный персонал, а виды захватывают дух. Очень рекомендую.
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Guest User
July 20, 2025

Fantastisches Ambiente - alles sehr ruhig und elegant - sehr schöner Garten zum Entspannen - kleine nette Snacks werden hier serviert - guter Service
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Spa
Additional charge
Massage room
Private parking
Additional charge
EV charging station
Bar
Restaurant
Taxi booking service
Conference room
Additional charge
Multi-function room
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage

Outdoor swimming pool

Spa

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, €30.00 (approx. PHP 2,011.96) Daily. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Transportation
Taxi booking service
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
VIP check-in service
Languages Spoken
English
French
Spanish
Food & Drink
Bar
Room service
Snack bar
Halal meals provided
Health & Wellness
Massage room
Spa
Additional charge
Turkish bath (Hammam)
Kayaking
Off-site
Mountain biking
Off-site
Body care
Light therapy
Public Areas
No smoking in public areas
Garden
Water purifier
PA and sound system
Elevator
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Facilities for Children
Children's meals available
Business Services
Postal service
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Accessibility
Stair-free main entrance
Safety & Security
First aid kit
Fire alarm
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Children 17 years old and under | €15.00 (approx. PHP 1,005.98) per person |
Adult | Buffet:€30.00 (approx. PHP 2,011.96) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: €20.00 (approx. PHP 1,341.31) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1908
- Renovated: 2025
- Number of Rooms: 59
The 5-star Hotel de la Cite is a jewel in the MGallery collection, a magical 19th-century neo-Gothic masterpiece in medieval Carcassonne. There are 46 rooms and 13 suites, an outdoor pool and a shaded park. This is a hotel where hospitality goes hand in hand with exclusive gourmet cuisine by our chef Jerome Ryon in the Barbacane restaurant, along with superb views from the terrace.
Frequently Asked Questions
What is the cancellation policy for Hôtel de la Cité Carcassonne - MGallery Collection?
The cancellation policy for Hôtel de la Cité Carcassonne - MGallery Collection varies depending on the type of room and booking conditions.What is the cancellation policy for Hôtel de la Cité Carcassonne - MGallery Collection?
What are the check-in and check-out times at Hôtel de la Cité Carcassonne - MGallery Collection?
Standard check-in time at Hôtel de la Cité Carcassonne - MGallery Collection is 16:00 and check-out time is 12:00.What are the check-in and check-out times at Hôtel de la Cité Carcassonne - MGallery Collection?
Can I bring my pet inside the Hôtel de la Cité Carcassonne - MGallery Collection?
Pets are allowed on request at Hôtel de la Cité Carcassonne - MGallery Collection. Charges may be applicable.Can I bring my pet inside the Hôtel de la Cité Carcassonne - MGallery Collection?
How far is the Hôtel de la Cité Carcassonne - MGallery Collection from the closest airport?
The closest airport is Carcassonne Airport, and it is about 13 mins from hotel by car (6.9 km).How far is the Hôtel de la Cité Carcassonne - MGallery Collection from the closest airport?
About This Property
Nearest Airport | Castres-Mazamet Airport |
---|---|
Distance to Airport | 39.2KM |
Nearest Train Station | CARCASSONNE RAILWAY STATION |
Distance to Train Station | 2.33KM |
Average Price From | PHP41467 |
Hotel Star Rating | 5 |