Pat Busch Mountain Reserve

Excellent camp, bit noisy, pricey breakfast Overall we had an excellent stay, however a couple of things. Other guests didn't respect the no noise after 10 PM rule and were quite loud which made it very hard to sleep as obviously in tents like these you hear everything. Also, we were struggling to enter the property when checking in. We were supposed to use the code for the gate received by email, but we weren't able to check our email and we were stuck for half an hour, trying to call the emergency number to no avail. Luckily some other guests turned up at some point and let us in. I checked afterwards, we never received any email with the code for the gate. The staff was very friendly and very helpful though once we were inside. Breakfast basket pricey!

Lovely out there with beautiful views and would recommend to any couple or family. Quality tent and comfartable beds. I just loved my stay. All necessary utensils are there at your convieniece with a lovely fireplace that warms the enitire area. I just love the bathroom. The whole set up is just amazing.

Me and my fiancé were excited to book accommodation with Africamps. We booked the accommodation 3 months in advance and we're traveling from the Netherlands. On our arrival we were shocked to find that there was no one to receive us. The place was in chaos and we were standing outside in the rain for 40min waiting for our rooms to be made ready (which should have been ready by then). After the wait we had learned that an electrical transformer had blown. Which meant that there was no electricity or running water at the units as these units are provided water using electrical pumps. They assured us it would be fixed within a few hours, but we decided to cancel the booking and move on as it was very risky to stay over not knowing if/when we will have electricity and running water. A couple days later we had learned that it took them 36 hours to get electricity and running water again. We had negotiated with them and afterwards got the website we had booked through also to try and negotiate. They ourtright refused both negotiations. It is absolutely ridiculous that they expected us to live in a place that does not have access to basic human rights (electricity and running water). I would not recommend using them at all, ESPECIALLY NOT if you are traveling from abroad. YOU WILL BE SEVERELY DISSAPOINTED. They do not care that we traveled all the way from the Netherlands and tried to give us "credit" for booking another stay with them. I tried to explain to them it is not an option as it costs us thousands of euros to book a trip to South Africa, but they did not care at all. The worst service I have had with an accommodation ever. They took thousands of Rands from me and my fiancé and would not even negotiate for a partial refund. They are clearly not equipped to deal with any form of emergency and I will not be returning to them. And to think we were thinking of booking our wedding on their premises (Pat Busch). Steer clear from this one.