Ferntree Rainforest Hotel

We booked a private cabin for 2 adults for four night. It was very nice, clean, had a ventilator but also an air-con. The parking was just a minute or so away from the cabin. We knew that the restaurant would not be open all the days that we stayed, but it turned out that the restaurant was closed all days. We did get that information, but only the day before we arrived. With all the amazing reviews about this restaurant, we were a little bit disappointed that we would not be able to experience this. We did get alternative places to eat but these places also changed their opening times due to the time of year. It really is low season so I understand that updates and renovations will be done in this time. With a little bit of double checking the places where we planned to eat, it turned out good. Even though the reception isn't staffed, the staff is easily reached by whats-app and telephone and they act quickly.

Our stay at Ferntree Rainforest Lodge was absolutely incredible! As two friends from Cairns visiting for the weekend, we couldn’t have asked for a better rainforest retreat. We stayed in the Garden Loft Plus+, and WOW—what a stunning space. The multiple scenic windows looking straight into the rainforest made us feel completely immersed in nature, and the loft area would be perfect for families with kids. The beds were super comfortable, and the room was lovely and clean. We also loved the outdoor kitchenette, which was fully equipped and perfect for relaxing with a meal or a coffee while listening to the sounds of the forest. The pool area was another highlight—so scenic and peaceful, the perfect spot to unwind after a day of exploring. And the staff? Absolutely amazing. Everyone was so friendly and accommodating, making sure we had the best stay possible. Special shoutout to Eili (sorry if we got the spelling wrong!) at the bar for mixing up some of the best cocktails we’ve ever had. And the parmys at the restaurant? Hands down, the best we’ve ever eaten. We loved the lively atmosphere on Friday night, with the stars shining above and good vibes all around. We also did the Night Walk which leaves straight from reception—such an easy and exciting way to experience the Daintree after dark. And after all that adventure, we had the best sleep, lulled into relaxation by the sounds of the rainforest. Ferntree Rainforest Lodge is the perfect mix of comfort, adventure, and nature—highly recommend it for anyone visiting Cape Tribulation! 🌿✨

Absolute sh#$ show. Arrived to find zero reception/admin staff. No lights. No contact number. Walked the entire run down site looking for staff. The pool was full of debris and algae. The walkways are a slip hazard with more debris. Zero cleaning. Actually looked and felt like an abandoned site. Found a (presumably) squatter who was reluctant to explain the situation, who effectively closed the door on our earnest enquiries. Eventually found a kinder gentleman who called 'reception'. The 'manager' explained that the site had been abandoned due to an imminent cyclone. Total bollocks. There is no cyclone. Which we know because we live in Cairns and are hyper alert/vigilant to local weather alerts. We were offered to stay the night as per our booking, at full price... with no pool, no restaurant and sketchy AF staff engagement. Hard no thanks. It's worth mentioning that I've stayed here before, 2 years ago, and had the polar opposite experience. Very difficult to understand what happened to the place between now and then.

We booked a ‘luxury’ eco lodge for our family of 4 - 2 adults and 2 teenagers. It was NOT luxury in any way ! The rooms were dirty, the bathroom stank, and dirty. The toilet seat broken. There as no little extras for the kitchenette - we had to ask the restaurant for bowls and spoons for our morning cereal. Needs a big update ! The loft also had no PowerPoint which was an issue to not be able to charge phones. The pool was not clean ! My son did not want to stay in it for longer as it had algae. On a positive - the restaurant was lovely . Very very basic for the price !!!!

We stayed in a Garden Loft for 3 nights. The location is beautiful, the staff were all great and the onsite restaurant served fantastic food. The loft offers tea/coffee facilities and a small fridge. It was clean with comfortable beds and a covered deck outside the room.