PK's Jungle Village

Wanted a drink and a room. walked into the bar, poor girl who I later found out was on her first day was left alone 15 people waiting for a drink while the so called manager sat outside smoking with his other "staff" i watched as the kitchen crew tried to help but were told not to.. ridiculous Avoid at all costs!!!

Fabulous food, friendly service, awesome location! Great stopover on way back from The Cape! Great food! Afternoon swim and cold beer was just what we needed after driving all day. Dinner was delicious; plates licked clean. Super friendly and welcoming staff and atmosphere.

Booked for a festival but due to flooding the roads were closed and pks was unreachable. At first, we were told they would honor our reservations at a later date and then it was "no we won't too bad". Really poor customer service and dishonest. If you read the reviews you'll see this is typical behavior for them and I'm not the only one they ripped off.

Management has the worst communication ever. Cyclone Jasper came (this is know ones fault I know this) we had no communication prior when I was trying to cancel in advance. They then took my payment even though I had tried to cancel and it was government ordered not to travel there. It was 24 days before the roads were opened, and the very limited response was “we were open” So if we had travelled there we would have been stuck there for 24 days and that seems totally logical to the management when we have 2 young children. We stayed 13 years ago, had the best time ever! We couldn’t wait to stay again and show our children Cape Tribulation and PK’s. I’ve stayed in many places around the world and never been so disappointed by the communication. I have guesthouses myself. If we ever had anything like this our patrons would have been given credit voucher but if they really couldn’t use it a full refund would have been returned. After reading the recent reviews on here maybe it was a blessing we didn’t stay after all. Such ashame.