Derwent House

People that care about your experience, people that hear what you say and help you that is the Derwent. Shay the recently hired manager though you wouldn’t know that was a delight with suggestions and insight. Luka the main guy was easy to talk to and also wanted to help. I promise you will leave and do exactly what I’m doing leaving my first review of my life.

First class service at every turn. A glass of wine at check in with a warm fire. Then a great dinner recommendation a five minute walk way. Returned From dinner with a night cap waiting and a hot water bottle in our bed. They helped set up a day tour with Roger which was fantastic and also assisted with our wine tram trip. It is a beautiful, relaxing oasis from the stress of traveling. Thanks for making our trip to Cape Town nothing short of amazing. A special shout out to Luca and the delightful woman that helps during the evening. My apologies for not remembering her name.

Wonderful accommodation's. The staff however steals the show! Friendly, they make you feel right at home from the moment you enter their beautiful boutique quarter's. Perhaps one of the best breakfasts I have had in my travels across the globe. They provide a nice selection of home baked cakes, cookies, breads and local wines in the afternoon and evening.

A delight of a hotel! Wonderful, colorful furnishings, both in the public spaces and the bedrooms. Clean and spacious bathroom. Delicious breakfast featuring both complete cold bar and selected hot items. Nice happy hour. They always have cakes and baked items available for snacks in the afternoon and evening. Staff is exceptionally friendly and accommodating. Beautiful pool area.

This was my first stay at Derwent House and it immediately has become my go-to when in Cape Town. The accommodations and location are incredible - great rooms, perfect spot just outside of the hustle and bustle but still walkable to bars and restaurants - however, it's the staff that truly makes Derwent House exceptional. There's a genuine sense of care and kindness from everyone you encounter, offering help or advice when requested and always checking in to see how your staff is going. Luca and Tash were awesome resources and great to chat with throughout my trip. I cannot wait to come back.

Luca, Patience and the entire team did everything in their power to make our family’s stay in Cape Town an absolute joy. We arrived with SA Airlink having chosen to send our luggage to J’berg instead of Cape Town. After three weeks traveling across Kenya, Rwanda, Botswana and then SA, we had gotten a false sense of security from the care and competency of all the carriers we had used up until that point. As we arrived at Derwent House a bit shell-shocked by having absolutely nothing in hand, Luca met us with sympathy, support, a pot of tea (and maybe a glass of whiskey). He loaned us a phone charger and pointed us towards the local grocery/pharmacy so we could get toothbrushes, etc. with the hope our baggage would arrive the next day. Luka then graciously bird-dogged the airline the next day, tracked our bags, and texted us when they were delivered. From the quality of breakfast, the cleanliness of the rooms and the kindness of the staff, we cannot recommend Derwent House more strongly.

The staff at Derwent House, including Gladys, Patience, and Luca, went above and beyond to ensure my stay was truly memorable. They added numerous special touches that made me feel right at home. During my winter visit, they provided heating blankets, a delicious crockpot soup of the day with crackers, and even cake. The communal refrigerator, always stocked with complimentary items, was a thoughtful addition, and the charming artwork throughout the guesthouse added a personal touch. I also appreciated the convenient laundry services and the meticulously curated tip sheet on daily activities. As a solo female traveler, the staff’s attentiveness and anticipation of my needs were particularly reassuring. Each breakfast was a delightful experience with unique offerings daily; I was especially enamored with the Nutella crepes! Derwent House shines in Cape Town’s hospitality scene as one of the city’s premier boutique guesthouses. Located in the vibrant Tamboerskloof/Gardens neighborhood, this boutique hotel combines historic charm with contemporary Afro-chic style, creating a uniquely Capetonian atmosphere of warmth and comfort. Security personnel were always discreetly present to open the gates, adding an extra layer of safety. The welcoming environment, along with the kindness of fellow guests, made my stay feel secure and worth every penny.

Absolutely fabulous hotel - incredible service, superb room, great indoor & outdoor spaces and amazing breakfast. Complimentary tea, coffee and cake in the afternoon as well as well stocked honesty bar. I am struggling to think of a better place that we have stayed at around the world - it is the staff in particular that go the extra mile with everything that really differentiates this hotel from others. A truly 6 star experience. Thank you so so much - you are all superstars