Guest User
March 24, 2025
Blackheath Lodge is a charming, boutique guesthouse, located in the neighborhood of Sea Point, Cape Town, SA. A quick, 4-minute walk brings you to shopping, great restaurants and, of course, the Boardwalk along the Atlantic Ocean. The rooms at Blackheath Lodge are light and airy, with modern amenities such as air conditioning, flat-screen televisions, complimentary Wi-Fi, and en-suite bathrooms. The beds are wonderfully comfortable, making jetlag recovery much easier! The Lodge also offers laundry service at a reasonable cost, making packing light easy! The swimming pool, in a central courtyard, is a haven of peace and quiet…in the middle of the city. We enjoyed relaxing by the pool after a day of sightseeing, enjoying the warm weather and a lovely glass of wine! For us, the best feature of Blackheath Lodge is its exceptional service and hospitality. The staff go above and beyond to ensure that every guest has a memorable stay. After our first introduction, we were always greeted by name; the staff were interested in how we spent our day and had wonderful recommendations for activities and restaurants. The entire staff at Blackheath Lodge was great! Everyone greeted us with a smile, asked if they could help us with anything and were prompt when fulfilling requests. During our stay, Karin, the manager, Raymond & Rhiano, the front desk staff, were absolutely amazing! They truly set the standard for outstanding customer service and the rest of the staff followed their lead. While at the Lodge, we had a few unique requests: 1) we needed to purchase a board game to present as a gift while we were traveling; 2) we needed to find stuffed penguins; and 3) we needed to purchase wraparound sunglasses. The staff happily helped us research where we could obtain all these purchases, saving us a lot of time and stress – we didn’t have to wander around the city trying to find them on our own. Having traveled all over the world, staying in various types of accommodations throughout our lives, from youth hostels to 5-star hotels, my husband & I rank Blackheath Lodge as one of our top choices in hotels. The rooms are lovely, clean and well cared for and the beds are comfortable; but the staff make Blackheath Lodge special – their care, concern and attentiveness truly makes this Lodge outstanding!