I have stayed at Ses Figueres a couple of times before a few years ago but this was genuinely one of the worst hotel experiences I have ever had. I even showed the lovely receptionist the room (004) on the ground floor. It was so smelly and stale and the smell from the street by the bins was just as bad, so I couldn't open the window. I asked to move but but I was told the hotel was full so I couldn't move. The ceiling fan was very loose and almost falling off and was so noisy, so I had to revert to air con which was very loud. I also showed her the shower door was broken, so water went everywhere in the tiny shower room and the sink plug didn't work so water was wasted. The noise from reception was so loud at night. Also there was no WiFi for 2 days during my stay so it was impossible to work from the hotel, which was very frustrating. I wrote to the manager Natalia, explaining the situation and listing all the issues in the hope that she would at least have the decency to contact me and apologise or offer a compensation. She disappeared when I checked out and even though I was very civil and called/emailed every day for a week to have a grown up conversation, she didn't bother to call me back. In short this was a terrible experience. The hotel staff were very nice, but if you're in Talamanca do yourself a favour and go and stay at Lux Isla, Simbad, Hostal Talamanca or Hotel Argos, they are much, much better. The rooms here are so archaic and the management couldn't even be bothered to reply to me. Enough said. Don't waste your money. Absolutely terrible