Holiday Inn Birmingham North - Cannock

Good hotel

It's ideal for a quick stopover . For the price I paid it's fine there was no coffee available in the Breakfast as the machine wasn't working so that was disappointing but the room was decent and spacious with a good Bathroom and i was on the 9th floor so iou get a good view from out of the window

Mouldy in food in fridge and shower not cleaned. Hotel couldn't change room as fully booked so had to put up with it as nowhere else to go after checking in late at night. Avoid at all costs.

This is the HI you see from the end of the M6 Toll, and until you've stayed here, you'd think it would be really good as it stands out on the horizon and located, seemingly near a retail park. Access to the hotel is via a windy set of streets in a rundown housing estate, and the hotel is situated away from the retail park, i.e. not walkable. Parking is free and signs are a little confusing about where you can and can't park. Hotel has 9-10 floors and are old and tired. The lighting is depressing and dark in places. Shower was tired and falling of the tiles. TV on the side of the room so not able to sit square on to watch. Have to look left from the bed to the table. Heating on the wall did not work and they'd left a 3Kw heater in the room in case of need. Given the british summer it was put on as the room was cold. Restaurant a very tired and depressing area, and not somewhere you want to spend a lot of time in. Ordered some food which was wrong and nuked to an inch of its' life. I had a difference of opinion with the check in staff/manager on breakfast. As a Diamond Elite member, breakfast should be complimentary. Not here, it's £16 take it or leave it. We left it! This is certainly not going to be visited by me again, and that's sad as I am in The Midlands from time to time. Next time, I'll venture over to Walsall and Wolverhampton where the HI's there are a lot better maintained and the staff actually seem to want you to enjoy your stay and come back. Two stars not one as I did sleep and parking was free. Other than that nothing else positive to add.

I stay at this hotel frequently for business trips, and Roxy at reception always makes me feel incredibly welcome. She is consistently well-mannered, greets everyone with a warm smile, and ensures that any issues are resolved quickly and efficiently. Her excellent service truly enhances my stay every time. Highly recommended! 10/10

Given that the room was £45.45, we were not expecting a palace, The hotel looked tired and dated , the room was clean but shabby. Most of the furniture had damaged or missing edging strips. Only at bed time did we notice a bed side cabinet was missing. We visited the bar at the top of the building, when the bar lady pulled a pint it looked cloudy and flat, didn't even try it, and went to the restaurant instead. We ordered two steak pies, they had been warmed up in the microwave so the pastry was soggy. They did offer us a different meal, which we declined. This was the worst bit of the stay £16 each for very sub standard food . Continental breakfast was good. The staff were pleasant enough and helpful. I may stay here again, but would not use the restaurant.

The Hotel is very dated and in need of a ALOT of TLC. On arrival, we checked the room first, and had to ask for the bed linen to be changed at it was dirty on both beds and all pillows. The room furniture was very 1980s with veneer missing, corners not matching etc. The room was very dusty, and attempts to update the room, (TVs Mirtors etc), had left the wall with slit of marks. Now everyone is different, we had a main double bed, and a sofa bed for the kids. The main double rooked inwards, great if your a couple looking to have some “adult time”, but not great if you need to sleep. The Sofa bed was Rock hard at one end, and non existent at the other end: the mattress didn’t fit the frame. The noise from the doors all around was troublesome. Banging all night.

Friendly staff , really good size clean bedroom. But would agree that this hotel has been neglected somewhat. Towel rail in the bathroom was really rusty and the bar on the 12th floor could do with some attention. Really bright lights and banging music with only my wife and I in there