Hôtel Gallia Cannes Reviews

Stayed here for a short business trip. Arrived approx 3pm but couldn’t check in until after 4pm so had to hang around. Had upgraded room, which was spacious and comfortable, although basic had decent decor with blackout shutters. Bottled water provided but not replenished, no tea and coffee making facilities, irons provided on request. Hotel reception closed at 7 so need a passcode to enter the building- found a few ppl stuck outside when returning later in the evening. Didn’t have breakfast so can’t comment but was provided if wanted. All in all good basic hotel and not too far a walk from the main Croisette area.

Was surprised that checkin was at 4pm which seems late. We got to the hotel at 1pm to leave our bags and were advised that our room would be ready soon so we waited, we waited for 3 hours… and the room wasn’t ready until after 4.30pm. As compensation we were offered free breakfast however I don’t eat breakfast and nothing else was offered. I wouldn’t advise paying for the breakfast as from seeing it there was little to eat plus there are many more options in the bakeries of Cannes. After waiting for 3 hours and noticing that the maids were sitting outside talking, hence the delay, we got to our room but there were no towels. On my way to reception I informed a maid who quickly got me towels and water. The decor and f the hotel confused me as it’s like they have tried to modernise things by giving the a lick of paint, which has then chipped and looked unkempt. We had broken furniture on the balcony and some plug sockets that didn’t work. Water pressure in the shower wasn’t good, lift was small and there’s no internal lock on the room door, we also found it difficult to open the door with the key. Buttons on the safe were temperamental but worked. On the plus side the bed was comfy, room clean and there was a TV, hairdryer, fridge and working AC. Staff were friendly and there’s nice furniture outside. There’s a supermarket less than 10 mins walk and the centre of Cannes/ train station is 10/15 mins walk. There’s a bus stop nearby. The hotel is up a hill so wouldn’t be good for walking if you have mobility issues. Hotel isn’t staffed 24 hours so make sure you note/ take a picture of the main entrance door. Pool was run down and although clean there was chipped paint that made it look dirty. The jacuzzi wasn’t working either. On the last morning the maid came in before check out although there was a dnd sign on the door.

Terrible hotel, very shabby, rooms are small and very uncomfortable, there isn't much room to put a suitcase, apart from the fact that at the beginning we were given a room on the underground level with a window and a cell-like floor, with a bathroom dilapidated, without even a towel holder, only one was taken in the bathroom and also broken and unusable, after which we asked for a room change because it was unlivable to spend a week's holiday there, and we started red in another room, but overall, poor hotel with little service, even at zero room cleanliness, only the bed was made and the towels changed, but the room wasn't even dusted

We stayed at the Cannes Gallia again. And had a quiet room. There is even a small pool to chill out in every now and then. Unfortunately, the housekeeping is one of the hotel's weak points. They don't refill the room very thoroughly, sometimes there is no tea, sometimes there is no Kleenex. And our bed linen wasn't changed all week. Or beaten out, we always had some sand in the bed, which shouldn't be the case. The friendly lady at check-in should also attend an English course for tourism professionals. In such a beautiful hotel in a tourist spot like Cannes, you simply have to expect that the staff at the front desk have a little better English. The billing department also needs some training. I had already pointed out at check-in that I needed an invoice with the company address, and even left my business card for this purpose. I didn't get an invoice at check-out. When I reminded them by email, the invoice came - without the company address. I had to ask again, and then the correct invoice came. If the Cannes Gallia works on these small "construction sites", it really is a great hotel for a private or business stay in Cannes!