Guest User
September 14, 2024
This is my second visit to Taj holiday village. The hotel is great and has the old world charm with huge trees around. Nice swimming pool and great rooms. But that’s that what makes this place special, it’s the people who work here makes one feel special and goes that extra mile to make memorable moments. From the time we entered the lobby for check in, the staff made sure that our daughter, is comfortable and having good time. Special mention for Shraddha, Manthan, Josepha who always took time out to have a conversation with here whenever she was in the lobby. I don’t recall names of other folks. Anayra had great fun in the activity center as well. Apology, I don’t recall the names of people there. It was great to see them engaging in the conversation and drawing activities ***** with her. we had great time at the pool. Every evening when we came back to the room, it was nicely made - decorated with some message and gift for our daughter. It was our second trip to the hotel and when Dr Derek got to know, he came to visit us and checked if everything is okay. Everyone from Lobby area, pool, Caravela, housekeeping staff, were really courteous and had smile on their face. For us, these personal touches that made the huge difference. We will be back again around same time next year.