Casablanca

We left after 2 nights. Our ‘suite’ was like a cave, damp and dirty. The mattress was very thin, we had no top sheet only a grubby looking blanket to cover us. The pillows smelled bad. The last straw was seeing 2 rats running up the outside wall next to our bathroom (where the window was permanently open). They refused to give us any money back. We are used to India, we chose this middle of the road hotel - we don’t mind basic as long as it’s reasonably clean - even by Indian standards.

Really really disappointing stay, we previously stayed here 11 years ago and thought we knew what to expect and given it has a trip advisor 2024 award we thought it would be good but unfortunately for us it wasnt. Check in was seemless enough although the guy checking us in thought we were with the Russians he checked in in front of us once that was sorted he was pleasant enough. After being shown to the block we were staying in it all went downhill from there. The place is shabby and just not clean. I totally get we are in India but that doesn't mean the place should be shabby dirty and in total need of a renovation. Bedt avoided

Book somewhere else It was ok. Very basic. Big plus is its location a 3 minute walk from the beach. The room was ok, overpriced for what it is. Most of the staff were pleasant except one reception guy, the older guy, he was rude and unlike the other members of staff who were friendly. Needed late check out, which we had already asked for, he said we hadn’t and asked who with. Then told us it was 1500 to have late checkout. The guy next to him said 2500, to hen he said this I realised he was the one who had agreed late check out. The first guy then said 2000. Totallly corrupt individuals and I don’t know if the hotel owner knows what they are doing. The balcony had 2 metal chairs on it. I asked for a table and was told one wasn’t allocated to our room. As you walk pad the other rooms they all have tables and chairs. The pool was ok. The cleaning staff and security were so friendly and nice just a shame the reception staff weren’t. It’s totally geared up to domestic tourists. I wouldn’t recommend this place at all, so many nicer and cheaper places nearby. It’s a shame as it could be a good hotel.

Rooms need a touch up

This was terrible I can’t believe it’s a 3 star should be a 1 for hygiene the room was filthy the wardrobe couldn’t hang clothes up so many cobwebs and dirt they change the bedding had more stains on it the only thing that was good was breakfast I’m not fussy at all but it’s nothing like the photos or reviews

Fantastic Stay for girls group! We were a group of girls travelling to Goa for a weekend trip and had the most amazing stay at Casablanca. It may not be the most expensive place, but located is a very nice neighbourhood, very close to the beach and most importantly run by an extremely fantastic manager - Mr Benny!