LYyyYyy…
February 28, 2024
The hotel's front desk service is very poor. The restaurant is also very average. The facilities are also very average. The top room is a suite with one double bed. The room given to us has two single beds. We went to the front desk to argue. The front desk said that there are no other rooms. We can't help you whether you like staying here or not. We don't express it at all. I have been to Cancun 4 times and this hotel has the worst experience. It's terrible.
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