Holiday Inn Ponce & Tropical Casino, an IHG Hotel

This hotel is located on a hill overlooking the ocean on the west side of the city. We liked the view and the setting. Our room was recently renovated with attractive furnishings. It could use a bit more lighting, but it was nice. The pool was closed for renovations, but there's a sweeping view of the coast from the pool area and it should be great when it is updated and reopens. We had dinner in the restaurant and it was perfectly acceptable. This is a good mid price hotel and a solid choice in Ponce.

This review concerns the Tanama Restaurant inside Holiday Inn Ponce, PR. Food was cold, unsavory and poorly presented as fish was placed literally covering nearly raw and very hard "sauteed" vegetables. My wife ordered a chicken stew which was literally a can of Campbell's chicken soup with rice added. Drinks were served after we had basically finished our meals although they were ordered simultaneously with our food selections. Restaurant was practically empty, despite being a Sunday, as only about three tables were occupied with 2-4 diners each. All in all a terrible dinning experience. Would not recommend and will not return.

Very nice clean hotel with a fun ****** attached. Had a great stay! Lots of parking available and just outside of town so not so busy to get to. A nice Breakfast buffet was available in the morning that worked out great too. Would definitely stay again if visiting the Ponce area in Puerto Rico.

This hotel is in a great location on a hilltop so if you are on the east facing side you will get some great views of the sunrise over the bay. The hotel is undergoing a proper renovation so there is a lot of noise and some services are unavailable (e.g. no self-operated laundry facilities). The hotel does provide free laundry with up to six items per day per room but it was not exactly reliable. One day the bag was not sent out (even though all other bags were) and by the time I arrived in the evening (was on our last night in the hotel), nothing could be done, hence the three stars. Were it not for that this would've been a minimum of four stars. The room we had was by the elevator and had a decent gap under the door. Not ideal but plugging it with some extra towels did the trick, so the hotel did do what they could to acomodate. Cribs available upon request. Parking on site and free. Pool is expansive but did not use.

We picked this hotel hoping it would be pleasing for my wife and I as we spend a long weekend away from New England. This Holiday Inn has met our expectations! Staff is friendly to a person, and accommodating. Our room is top floor, poolside. We have an enchanting view of the Caribbean, even though to actually put our feet in the water requires a 15 minute drive to a clean, scenic City Beach. There is construction taking place, though our king room is fully remodeled and comfortable - what we expect from a Holiday Inn. The ****** is cute and not very crowded The food situation appears to be in a state of flux. We are offered free breakfast in what looks to be temporary quarters. It is adequate. We had dinner in-house one evening in the same temporary setting. Low on ambience, but our meals were surprisingly delicious! This property is located atop a hill within walking distance of nothing. If you're a runner be prepared for a fairly steep hill. We are fine with needing a vehicle to enjoy our stay.

It was a nice property and they're in the middle of renovating to make it better. Staff was nice and the room was decently clean though there were more bugs in the room than I would have liked. Fridge and safe in the room and a tub in the bathroom. And a nice large suite room. Every room had a decent sized terrace. Restaurant on property and 5 to 10 min for shopping as it's right off of hwy 2. Beautiful grounds and a huge pool with great views of the ocean. The price was pretty standard for the area