Hotel Sultán

Hello, I stayed on the 6th floor in room 604. The view was amazing. Now about the room – the bathroom was a disaster, the water barely came out of the shower. The internet doesn’t work on the 6th floor. If you want coffee in the morning in your room, you have to pay for a kettle. There are no utensils or cups in the room. The rooms are cleaned every day, but the towels were not changed during my entire one-week stay. However, for a 2-star hotel and if you’re staying in room 604, it’s actually pretty good. The location is excellent – just a 2-minute walk to the sea. The pool is small, but it’s enough since there aren’t many people around it.

Hotel Sultan was the type of no frills hotel we like. Room 707 (7th floor) lovely side sea view with sun on the balcony until 4pm. Free air conditioning, but extra payment for fridge and kettle. No WiFi in bedroom, but lots of English TV news and programmes. 24 hour bar/reception. 2 lifts. Hot and continental breakfast with fresh melon and oranges each day. Good coffee machine, pastries, toast, breads, jams cereals etc. Breakfast prompt 8:00 - 10:00am. If you are a bit late for a leisurely breakfast, get everything you want to eat and drink, and have your food in the conservatory area. This way you won’t have to rush out when the restaurant closes. Fruit juice was a bit hit and miss, so we brought our own down to breakfast. You might want to take some English teabags too! 5* location - beach and promenade, and main pedestrianised ***** with bars, shops & restaurants both less than 5 minutes away (turn right when exiting the hotel) You are not far away from anything you might need. There is a lively outside bar virtually across the road from Hotel Sultan. There is a small secured side, and front area of the hotel to have a drink and people watch. Superb Chinese restaurant/takeaway next to the hotel (turn left when exiting). Beautiful king prawns! The bus stops to Alcúdia resort, beach, old town and Palma is outside the library (walk up the side of the hotel and turn right at the main road - there is a statue outside) or just before Aldi’s (turn left at the main road). When using buses, use the same debit card to tap the machine on entry and on exit. If there are 2 or more of you, tap the card twice or more on entrance and exit. You can save yourself €5’s or more. Customer service at Sultan: We had no problem, and found all staff to be curteous and pleasant. Ca’n Picafort is popular with German people, and I think this is why the staff are less familiar with the English language. So perhaps, a little patience is sometimes needed. The restaurant can get very busy at breakfast time, and I think the 2 staff members working there might feel a bit overwhelmed at times. I think that the location of this hotel would be ideal for the single traveler who I think could feel very safe holidaying here. Thank you Hotel Sultan, I think we might be back!

Look the hotel is clean the staff are warm and welcoming, yes it’s a budget hotel but I really don’t know why people are whining so much you get what you pay for. For a cheap and cheerful hotel this is lovely. Had a really warm welcome and a peaceful stay. Nice bed and a 5 min walk from the beach . Small rooms but I really liked it here. If you’re not fussy then book it if you want 5 star don’t book a 2 star 🤷🏼‍♀️