Novotel Campo Grande

The room was average. The hotel didn't even have a few extra hangers for drying clothes when asked for. The breakfast was limited in variety. Other hotels provided free mineral water, but this one didn't. The wireless network in the hotel was very poor. I don't recommend it.

I chose a slightly more expensive room because I had a bad experience the last time, when I stayed in room 299, there was noise from the air conditioning machines. When I arrived at the hotel, to my surprise, I was given the same room, for R$150.00 more than the last time I had stayed. I made a complaint but as the hotel was full we ended up staying in 295, a little better in terms of noise but a room identical to the last one, it doesn't justify the price difference

Excellent hotel, the only disappointment is the minibar does not freeze, it just cools a little more than normal. I called reception and that's it.

Faço Referência ao Sr Lucas recepcionista excelente GRANDE Profissional. Parabéns a Gestão e ao Lucas meu Muitíssimo obrigado

Excelente. Agradeço primeiramente à Talita da recepção que foi extremamente acolhedora e me orientou. Agradeço também à Luísa, Gustavo e Lucas que me ajudaram com informações quando precisei. O hotel é ótimo, conta com uma estrutura de primeira, sem falar no café da manhã!

Sim, excelente atendimento realizado pela Luiza e Lucas no checkout! Prestativos educados e prontos para resolver qualquer problema