Anonymous User
June 21, 2024
Not recommended for living
Main reason: The location is more than 30 minutes walk from the Alhambra Palace, and it is very tiring to climb the hill all the way. But it is convenient to drive, and it takes 15 minutes to drive there. The hotel has a parking lot, which costs an additional 21 euros. The parking lot needs to turn two or three corners, which are very small and difficult to drive
Secondary reason: The service attitude is too average, and the face is indifferent. The day before, I stayed in the same series of hotels in Seville. The service was very professional and helped to introduce the surrounding attractions. In comparison, the attitude was too different. In addition, due to personal reasons, I did not rush to the hotel to stay on the first night (the full amount was prepaid in advance). I thought that by explaining in advance, I could get a partial refund or breakfast coupons or parking coupons to give some compensation (after all, the hotel is not cheap, I still want to minimize the loss). I can understand that there is no refund or coupons, just follow the regulations, but there is no emotional value, not even a false sorry about that, just no... (I can't feel the smile and enthusiasm of the service industry at all, maybe I am asking too much)
The room facilities are OK, chain standard. The hair dryer is very difficult to use, and you need to press it hard all the time to power it)
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