Hotel Lucía Beach

I stayed in 2006, it was totally different. Now, there is a Coffee maker but u need to buy the Coffee, buy pool towels, there is NO Wifi, it is so slow thar it's non existent. There is no room cleanning while you stay, water preasure is really low and water drupped fron a light ficture just above the shower. , there is no place for toiletries, no closet. There is no restaurant, it is in another hotel nearby, everything is there, restaurant, bar, full working front desk. U need water? Go to the other hotel. If u are handicapped, no ramp between hotels, to get to restaurant and front desk in the other hotel you have to go up 2 step, cross a basketball court, go by the pool that is packed with their guests, through the lobby and then u arrive. They are all inclusive but if u buy through another booking site u only get free breakfast. There is no room service in Lucía Beach. Again, they ar not handicapped ready, so be prepared if u have any disability. The beach is not a swimming beach and itnis full of kelp and sea ****. This was not so on 2006, instead of getting better, it's worse. The new owner is money making focus even if it means sacrificing customer service. The staff is friendly but they can't do anything, the owner is the overlord. Sorry, the structure is beautiful, if they went back in time and treted customer s better they would be 5 star, I wouldnt give them 2stars. It has a lot of potential but... money talks,, sorry for those who loved it,, I had a very rough time and they did nothing to make the stay better...