Estival ElDorado Resort

The staff of restaurant is so rude！ She did not well explain the rule of the drinking.

Stayed here last April for 1 week all inclusive, great hotel. Staff and service were excellent. Alex was really friendly and helpful. The sports bar was great - showing all the various football matches. Enjoyed it so much we have booked again for this year - 2025. Look forward to another lovely week.

The main hotel is nice and we found the staff helpful. Buffet is ok- very big and busy. the pools are nice but of course cold in October. We were staying in one of the 2 bedroom apartments which is a short walk up a hill. Unfortunately these are not well kept and not up to the standard of the main hotel. Very basic and with several items broken. The glass shower door came off the railings and shattered, including into some large shards. Phone was broken. Cupboard door was missing in the room they eventually moved us to after over 24hours. We obviously wont be staying here again. Jet2 rated this as 4*. I would say the main hotel is around that mark, but the apartments fell short of this.

First of I'll start by saying the hotel itself is a beautiful looking resort and it's kept very clean and tidy. The hotel rooms itself are a decent sized and equipped with the things you'd expect and also have a good modern interior design. The food was some of the best IV had at a buffet style resort. I find that usually foods at a buffet tend to be bland, basic and "safe" but this hotel actually some spices and various flavours going on which was super exciting to see. They also offered "clean" single ingredient foods for those who have sensitive stomachs or strict diets and lots of deserts to choose from. Me and my family did tend to find the attitudes of SOME of the dining staffs to be abit hit or miss especially with ONE in particular who was very rude... Now for the issue. Unless you're going in the summer time I personally wouldn't bother coming here outside of that season with family because there simply isn't enough for the kids to do. All the outdoor pools are abandoned due to the cold weather so EVERYONE fights for the ONE indoor pool which may I add is only available for kids to use from 10am till 1pm!!!!!!!! After that it becomes a "adult only pool" which is empty half the time anyway so it's a complete waste of opportunity. We had our kids basically begging to use the indoor pool which was empty but was told no because it was outside of the kids time, it was 3pm at the time......... The hotel offers some kind of nursery-like play room for kids but opening times are silly and the sessions are led by people that just about speak any English??!!! The entertainment was alright, a steady 5-6/10 but the "Games Room" is on its last legs, everything in there is either broken, filthy or ancient. The gym is doable for those wanting to still keep a "pump" in their muscles but don't expect anything better than your local 1st world gym. As I said before, if i was to return it would definitely be during the peak of the summer season, that way would could get more use out of the kids outdoor pool etc.