Stay53636211196
August 9, 2024
I booked a two night stay for my wife and I. Although I thought the cost to be on the expensive side, the photos of the room and hotel on the website were encouraging. On arrival, I was able to park at the rear of the hotel, but it seemed that the carpark was also used by non-residents, a car hire firm in particular. The hotel frontage and reception were very clean, bright and welcoming, with the staff being very friendly. Our room was a reasonable size, but very disappointing. It looked nothing like the standard shown on the website. The furniture was dated, the decoration was of an extremely poor standard and, although the room was clean, it looked grubby where it needed redecorating. The carpet was dated and had a line of paint along it, dating back from when the skirting was last painted. Our toilet door was sticky, the bathroom light pull hung down where the door was and the extractor was very noisy. Our room was on the ground floor next to the rear entrance. The outdoor smoking area is at the end of that path so, anyone making their way to and from the car park or smoking area walked past our bedroom window. The nights were very noisy from the restaurant, hotel and neighbours. People coming and going kept disturbing us and not everyone bothered to make it to the smoking area to smoke, and not everyone smoked purely tobacco. The pillows were uncomfortable and I did not enjoy a good night's sleep. The breakfast was very good and the restaurant, which is a separate concern from the hotel, was excellent. Overall, the hotel was disappointing, overpriced and not good value for money.