Sea Diamond Boutique Hotel & Spa

First of all, I would like to start with the positive aspects of this hotel, there are two of them - beautiful and well-kept territory, as well as a beautiful interior in the room and delicious food from the menu at dinner. That's where the pluses end. This was our third hotel on the island in this category and therefore there is something to compare with. The most unfortunate place in terms of service level. Of course, if you are an unpretentious vacationer, then this place will do. It seemed to us that the matter is in the extremely low organization of management processes within the hotel and savings on everything. There are capsules and a coffee machine in the room, which are paid (only two coffee capsules are free for the entire stay). All drinks at dinner are paid, even water. The food is delicious, but in addition to this, it is important to note that at dinner many times we had to wait for food for two hours. We expressed our dissatisfaction repeatedly and are not ready to sit in the dining room for two hours, since we have work and we are very limited in time. Probably, the cook simply cannot cope with preparing such a quantity of food for such a occupancy of the hotel. Some people simply got up and left without waiting for dessert. This is extreme disrespect for guests. In the first days, we noticed that shampoos, shower gels and other items were not replenished after cleaning, we asked the reception to take action, but only after a written complaint they took action and began to monitor the cleaning more closely. Thank you for the prompt response, we are glad that the hotel reacts and listens. Probably, I would recommend taking this hotel initially without meals, or only breakfasts. The hotel provides free kayaks, a catamaran on which you can swim along the beach, a hamam. There is a tea break (afternoon snack): the first day is free, then 350 rupees per day. The staff is friendly and eager to help, but you need to work quickly and clearly right away so that the guest does not have an unpleasant impression.

Un hôtel de rêve. Très luxueux. Le personnel est aux petits soins dès l'accueil avec Vimanee, en passant par le personnel de chambre, le restaurant et le bar. On apprécie le passage matin et soir du manager venant saluer chaque table. C'est de plus en plus rare de nos jours. Les chambres sont spacieuses et confortables. Les repas au restaurant le soir sont très complets, variés et copieux. Le petit déjeuner est exceptionnel. Merci à toute l'équipe pour ce merveilleux séjour.

Nous avons passé un séjour exceptionnel dans cet hôtel ! Dès notre arrivée, nous avons été chaleureusement accueillis, choyés et véritablement chouchoutés par toute l’équipe. Le personnel est attentionné, professionnel et toujours souriant. Chaque détail a été pensé pour notre confort, et nous nous sommes sentis comme à la maison… en mieux ! Un grand merci en particulier à Cader , Enzo Joseph et à l’ensemble de l’équipe dont les noms m’ont échappé, mais resterons à jamais dans nos esprits Un excellent chef cuisto qui a su conquérir nos papilles gustatives avec succès ! Un directeur patron très présent qui veille à ce que ses clients soient satisfaits. Merci beaucoup aussi à Alliance qui a été une petite douceur pour les filles qui je pense ne l’oublierons jamais . Un grand merci pour cette belle expérience – nous reviendrons avec grand plaisir c’est certain ! Famille Vittini