Sea Diamond Boutique Hotel & Spa

First of all, I would like to start with the positive aspects of this hotel, there are two of them - beautiful and well-kept territory, as well as a beautiful interior in the room and delicious food from the menu at dinner. That's where the pluses end. This was our third hotel on the island in this category and therefore there is something to compare with. The most unfortunate place in terms of service level. Of course, if you are an unpretentious vacationer, then this place will do. It seemed to us that the matter is in the extremely low organization of management processes within the hotel and savings on everything. There are capsules and a coffee machine in the room, which are paid (only two coffee capsules are free for the entire stay). All drinks at dinner are paid, even water. The food is delicious, but in addition to this, it is important to note that at dinner many times we had to wait for food for two hours. We expressed our dissatisfaction repeatedly and are not ready to sit in the dining room for two hours, since we have work and we are very limited in time. Probably, the cook simply cannot cope with preparing such a quantity of food for such a occupancy of the hotel. Some people simply got up and left without waiting for dessert. This is extreme disrespect for guests. In the first days, we noticed that shampoos, shower gels and other items were not replenished after cleaning, we asked the reception to take action, but only after a written complaint they took action and began to monitor the cleaning more closely. Thank you for the prompt response, we are glad that the hotel reacts and listens. Probably, I would recommend taking this hotel initially without meals, or only breakfasts. The hotel provides free kayaks, a catamaran on which you can swim along the beach, a hamam. There is a tea break (afternoon snack): the first day is free, then 350 rupees per day. The staff is friendly and eager to help, but you need to work quickly and clearly right away so that the guest does not have an unpleasant impression.

Magnifique hôtel, calme et apaisant. Nous y avons passé 10j en famille. La vue sur les 3 îles de la plage et du restaurant est tout juste magnifique et très apaisante. Tout est fait pour que l'on se sente chez soi. La chambre est spacieuse et très confortable (très bonne qualité de literie, linge, serviette etc). Le personnel est très agréable et professionnel, une mention spéciale pour Enzo au restaurant qui a été très sympathique tout au long de notre séjour. Les repas sont excellents, les menus proposés sont cohérents et très très bien exécutés, grand bravo à l'équipe en cuisine. Nous nous sommes régalés. Les cocktails sont bons mais un peu cher. A recommander sans hésiter.

Hotel splendide, vue merveilleuse Personnels aux petits soins Gentils, attentionnés Je recommande cet établissement Nous avons été si bien reçus Nous aimerions y retourner