Cottage Grove Inn

We arrived just after 5. No one was there eventhough Checkin is from 3-6 on the website. We located our keys under the mat. They sent an email but it was late in coming since we did not have service driving down from Napa. On the website it mentions a complimentary mini bar. There is none. There were a few things in our room that need to be fixed. Cute place but I guess I just expected a little more. Balance in bathroom falling down and light by tub falling out. Great spot for visiting in Calistoga. Not sure about trip.com and what’s offered being current either. Lesson learned.

Very nice cottage in a quiet beautiful setting. You can hear birds chirping at daylight. The staff is very helpful and friendly. Tesla charger is a plus. It would be better if the shower has a shower door instead of the curtain.

My wife and I had an amazing stay in one of the charming cottages at this boutique Inn. The grounds with lush greenery, vibrant flowers, and towering trees gave us an immediate sense of relaxation upon arrival. The cottage had the most comfortable king-sized bed and the bathroom was a sanctuary of its own, with a double jacuzzi tub. The staff were very friendly and assisted with recommendations for local wine tastings, dining, and hiking. The on-site EV charging point added to our convenience having travelled in an electric vehicle. We would highly recommend the Cottage Grove Inn.

The place was charming and cottage was very cozy. The bedsheets smells so wonderful I just want to lay underneath it all day. It was sweet smelling but not overpowering unlike the chlorox smell or disinfectant smell in big hotels. Bed was plush and comfortable. Amenities were good. To top it all there is a jacuzzi in the cottage. I would definitely recommend this place and stay again.

My husband and I experience the WORST stay of our lives here. What’s worse is the owners’ refusal to make anything right. Soon after we arrived and were hoping to relax next to the fire, a noxious odor began to infiltrate the cottage. We contacted the innkeeper, who came in and immediately agreed that there was a bad odor coming from the fireplace. She suggested changing to another cottage, which emitted the same noxious odor as the first cottage we were staying in. She said the fireplaces had recently been serviced. We think some harsh chemical was used to clean or service them. The innkeeper suggested that we spend our vacation time finding a cottage that didn’t have a smell, while she attended to other things. That should have been her responsibility. We ended up having leave the windows open all night along in December! We contacted the inn after our stay and they said they acknowledged that there was a foul smelling odor, but said “It's our sincere hope that our offer of a different cottage and the complementary wine will demonstrate our dedication to ensuring your future experiences with us are delightful and stress-free, in line with the visits you've had in the past.” They offered us a cheap bottle of wine to compensate for a cold, stressful, toxic night. The offer for a “different cottage” was no offer at all: we tried another cottage and it was just as foul smelling due to the fireplaces being serviced. And the innkeeper did not assist us with finding another cottage because she was too busy. This place used to be beloved to us. This experience has caused us to do further research in the Cottage Grove Inn business to see if we were not the only ones who has experienced this. We read reviews on various sites. Several guests have left negative reviews recently. Some of these complaints are very alarming, such as non-compliance with ADA rules, faulty smoke and carbon monoxide detectors that required a 911 call and a visit from the fire department, fraudulent credit card charges, poor management, customers feeling they were treated rudely by the manager, and an extreme decline in quality in the last year, charging more and offering less. It appears this business has undergone a change in ownership in the last few years, being purchased from its longtime owners. As returning and longtime customers, we (myself and my husband) feel that we have been disrespected and treated poorly. We hoped that we would be treated with more respect with an offer for a resolution due to this incident. We are reporting this Inn and its owners to the Department of Consumer Affairs and the California Department of Public Health. For your own health and well-being, we advise to stay away from Cottage Grove Inn.

We visited in August 2019 for one night only and again last week, October 2023 for 3 nights. We remembered liking the place but didn’t have enough time so we planned a longer stay. It was not exactly how we remembered! The cottages are cute and clean, with comfortable beds and pillows. The breakfast was not what we remembered at all. There was basically only a variety of 2 breads and croissants one morning. The next morning there was only a single loaf of baked bread and tangerines. We were initially told by phone to be in the breakfast room by 8:30 or it would all be gone! Apparently it doesn’t even open until 8. Not at all anything to get excited about. We ended up going to Bella Bakery which was phenomenal for fresh croissants and other items. Also the rooms need an update! The bathroom is a complete waste of space with a massive whirlpool and a very small square shower. The shower head doesn’t move so you can’t escape the direct stream. The overhead light flickered constantly. The makeup mirror is loosely attached and swings crooked hitting the mirror. Also the internet is very low speed. The room is quite small and there is not a good place to put your suitcase. Is they remodeled and ripped out the whirlpool the bathroom was be great. I can’t imagine anyone would even use the whirlpool which looks to be from the 70’s and likely bacteria laden jets!

The cottage grove inn office manager was rude and imperious. We left a day early instead of dealing with her neurosis. Unaccommodating, greedy and the anthesis of hospitality. Would recommend a colonoscopy over dealing with the staff. More pleasant.

This instantly became our favorite place in Calistoga (Sorry, Indian Springs!). (My wife claims she wants to move here.) Dog-friendly, though targeted to smaller dogs. I was sure this place was built in the 30's and later upgraded, but no, it was built in the 90's by a clever architect. Individual cottages are strewn through palm trees. A few of the cottages have mini-gardens with outdoor chairs, which I would reserve when I return. Great beds and the rooms have coffeemakers and a mini-fridge (and wine glasses!) Luxurious linens and a great soaking tub. A continental breakfast is included, but it's certainly worth checking out Sam's General Store which is across the street, and is a coffee house with a number of breakfast items, and a 10% discount for Cottage Grove guests. The Inn is downtown, so easy walking to a number of excellent eating places.

First the positives…the inn is located in a perfect location to enjoy Calistoga. Easy to walk just about anywhere. The cabins are located under a wonderful canopy of trees that is very pretty and shaded. The cabins are nice sized and parking and porches are we planned and nice. The staff is very nice. However the continental breakfast provided is inconsistent and very lacking. In fact they would be better off eliminating it altogether as all it does is frustrate guests. It is inconsistent in the time that it actually opens (always scheduled to open at 8), one day there was juice provided but others no juice, ditto tangerines, ditto croissants, etc. For minimal extra cost the coffee/continental could actually be a positive instead of a negative. Oddly there is a gratuity bowl placed centrally next to the stale breads that are out as the only thing to eat. The cabins themselves are very clean and well maintained. They are in need of updating as the decor is quite outdated. AC unit in our cabin was very noisy and was also in need of an upgrade or replacement. Overall this is a nice place to stay as long as one is not expecting 4-5 star accommodations.