Hotels near Deerfoot Mall, Calgary

I mistakenly booked this Comfort Inn for my recent trip to Cowtown. At first I was upset at myself for not double checking when I received my confirmation email. My bad, I guarantee it won’t happen gain. Despite my error, I was pleasantly surprised by the cleanliness and modernization of this hotel. I would definitely stay here again if I am flying out of YYC.

Our flight departing Calgary was cancelled for 24 hours so we were put up in this hotel by the airline. The staff was pleasant and accommodating, special shout out to Stacey in the lounge who worked so hard to make sure everyone whose flight was cancelled was fed and full of drinks! Also special shout out to the chef that night, he was alone and still managed to get all the delicious food out in a timely manner! These two really stepped up and made our rather gloomy stay much more enjoyable! The rooms were clean and comfortable, big soft pillows on the beds and you could control your own room temperature. The front desk staff also accommodated a late check out for us as we had so much time to waste the next day. Thank you to the staff, you’ve really worked hard to turn our trip around!

We stayed here for 2 nights labour day long weekend in a king bed suite. There were so many little issues that if management cared to address them, would increase their rating and make the stay for guests so much better. First, we booked our room for 2 adults and 2 children, and still had to call down for more towels as only 2 was provided. We also had to call for bedding for the sofa bed as none was provided. It's like they didn't even look at our preferences or booking information to prepare the room accordingly for us. Second, it was just chaotic and unorganized. There was no parking at all when we would return in the evening. No parking in the underground garage and no parking outside. For both nights, we had to go to the front desk at which point, the manager would try and tetris all the excess vehicles into whatever possible spaces she could find. The breakfast area was overcrowded and dirty. Overflowing garbage bins, coffee ran out by 9:30am, then ran out of napkins, forks, etc. Not well prepared at all. What also didn't make sense was the made to order station. What a waste of staff when they are already clearly understaffed. It seemed like an attempt to control the consumption of their protein selection for the day eg. bacon or sausage. On our first morning, the made to order breakfast was bacon and egg croissant breakfast sandwiches. On the 2nd morning, it was an avocado and egg mcmuffin with a side of sausage. They should just have these all premade and out along with the rest of the buffet. Then you wouldn't need someone to staff that made to order station and just have them help out with the rest of the buffet by ensuring that tables are wiped, garbages are emptied, coffee and utensils etc are replenished. Third, for a hotel at pretty much capacity that weekend, they had one working elevator. There wasn't even a sign for the broken one, but you can tell that it was out of service since there was no light. We ended up using the stairs since the wait time for the elevators was ridiculous. Also, it looks like they are trying to update a few things as noted by all the plastering and painters tape. Yet we didn't see anybody working on these issues and overall, it was just an eye sore. Honestly, unless things improve, we would not stay here again. On the positive side, the room was spacious.

We were on our way to Mexico and had to overnight in Calgary. Hotel had free shuttle and it was available all day on the hour. Our room was quiet and the staff excellent. Our stay was short but we were treated like our business was appreciated. They let us know our room was ready by email. It has an on site restuarant with other options near by.

I have stayed at many hotels in Calgary but this is my go to unless my work books us. The staff here are great and service in general is awesome. I like the selection of ppv movies including one's still in theaters. The restaurant and lounge are nice as is the free airport shuttle. The best rooms are the king bed rooms on the 5th floor.

The front desk was very nice and I saw her in a happy mood the whole day. The room is clean and tidy, with a wide view outside the window. Breakfast is a collaboration with the restaurant on the first floor, a Western-style set meal, which is unique and delicious.

The outside of the hotel doesn’t prepare you for the stylish interiors, the reception is not only modern but very welcoming, the front of house staff were lovely. We booked the Mingle / Double Queen Room and the room was lovely, very clean and very hip, the bathroom was generous and again stylish with a normal sized hairdryer, complimentary shampoo & body wash, we could park on the property and the staff were helpful and very welcoming. Would certainly stay again.

Only stayed here because we were starting a coach tour through the Rockies, arrived a day early and this was where the tour started. We had booked one night in a king room and the tour had booked us in a queen for the following night. We asked if we could stay in the same room for both nights but apparently there were no King's available for the 2nd night. We offered to downgrade our first night to a queen but again this appeared to be a problem. That was until Kaylee The Guest Services manager came along and sorted everything and actually upgraded us for both nights. Fabulous room (although if you are a light sleeper you need to be aware that the trams run alongside the hotel) Room was large, very comfortable bed, fridge, microwave and coffee maker. The whole hotel was clean and well maintained and 4 lifts meant never kept waiting long for a lift. There is a pool area which we did not take advantage of. Breakfast was good Canadian breakfast

Great service. I called ahead to request a late check-in because my flight was delayed, and they had someone at the desk when I finally got there. They also helped me get a new room key card when mine wasn’t working properly. The hotel is also in the heart of downtown and close to a C-Train station.

I have stayed here more than once, Gray Eagle Hotel is as good as ever, and the Chinese food and buffet are beyond expectations. I strongly recommend everyone to stay here!