Guest User
October 31, 2024
This hotel is a hidden gem and I almost don't want to share how wonderful it is in case I miss out on a room in the future! What can I say? Everything was perfect from beginning to end. Upon arrival, we were given cava whilst we checked in and our bags were taken to our room. We booked a suite and it was perfect. We chose the pillows we wanted from the pillow menu, something my husband particularly appreciated as he always has pillow issues in hotels! Our evening meals were fantastic! Buffet starters were plentiful and delicious. Main courses were served with a fantastic choice, including two specials a day. Breakfast had everything you could possibly want, including freshly squeezed orange juice and eggs freshly prepared to your liking. All staff encountered were happy, helpful and couldn't do enough for you. The hotel is immaculate and so very pretty. As the hotel is small, it feels so private and special. I've never felt so relaxed anywhere in the world. Needless to say we are returning next year and cannot wait! Thank you to the deputy manager, Pilar, who personally showed me another room in the hotel I might like and spent time talking me through the benefits. She also sent us a gift of chocolates and cava to our room on our last evening! Can it really get any better? Well done Elba Palace - we will be home again soon!