Bungalows Castillo Club Lake

Never again, we was put at the back with road works going on just outside also a grid in the road that every vehicle ran over it made a thumping sound. Was there for 15 days and not once did we get a maid to clean the room or give us towels or toilet roll. Even though we went to reception to complain but gave us towels and toilet roll but still never got a maid when we ran out of toilet roll again. Will be staying well away from this sheet hole.

Just came home from a weeks stay ...rooms were basic but clean and spacious...beds were comfy...all self catering amenities were provided ...pool areas were very clean and complex was tidy ...no complaints had a great holiday...lots of bars restaurants and beach within 10 minute walk or 3€ in a taxi ...whats not to like...

Apt clean and well equipped house keeping staff going about but no clean towels bed not changed bought bin bags and toilet roll and cleaned myself but overall not bad for the price. Pool was clean went bed and breakfast and it was fine. Nearby shops and bars.

Okay, this place isn't the ultimate best. But I had to keep bearing in mind that the two of us got 2 weeks, with flights, including two 20kg bags, in the middle of January for about £760. This was frankly a couple of hundred quid cheaper than anywhere else I could find in the Canaries. That is quite simply stonkingly cheap! I've seen a real mix of reviews about this place, some great and some horrendous. And I came to the conclusion, that as per usual, the truth lies in the middle. So what did we like? We stayed in room 64 and it was south facing, the same as the majority, from what I saw, which meant the front got the sun all day. That suits us perfectly, as although we'd normally go onto the balcony, so you can just sit outside the room and sunbathe with a drink in hand. The room itself was perfectly adequate, with a cooker, microwave, kettle etc. I'm not quite sure if all the utensils were there, but we ate and cooked simple food and managed fine. A hairdyer was fitted in the bathroom. Everything worked okay, although, the front door had dropped fractionally, meaning it rubbed on the floor and we couldn't lock it until we learnt the knack of lifting the handle slightly at the same time as turning the key. We saw plenty of maintenance men around, so I'm sure if I'd actually got round to mentioning it it would have been repaired. I meant to report it as I checked out, but I forgot. The room was pleasantly large, with a large sofa/bed, a table and chairs, a sideboard and a TV, where the only British channel was Sky news. The beds were comfortable and there was adequate storage in the bedroom, which also had a safe. The bathroom was fine, with plentiful hot water and a nice shower. Nothing to compain about and overall the accommodation was perfectly adequate. The surrounding area was nothing to complain about and the pool area looked very pleasant, with sunbeds available at times, although we only really saw it while walking through. Again, it looked well maintained, to us. There's a small bar near the pool area and had a free pool table. There was no music blaring and it's all very relaxed. Which reminds me, it's very much a mixed demographic, with people of all ages, although I don't recall seeing and young children. And what didn't we like? Well, I've seen a smell mentioned a few times and I have to admit, there was in our room. It's hard to describe, but it didn't smell unpleasant and it quite frankly disappeared a couple of minutes after you walked in, because you quickly got used to it. I think I need to emphasise here, that it didn't smell unclean. If I had to guess, it's the smell of years old wood resin, which makes sense, because there's a lot of wood in the rooms. I'll emphasise again, it's not rotting wood or anything like that. It's just, well, an odd smell. If you're the sort who gets wound up easily and expects pleasant aromas, this place won't be for you. It's a small one, but the missus felt that the table was too large