Hotel Club Es Talaial

During my stay (April) was cold weather and heating was not working. Everything other was excellent. Price/quality, food, entertainment, hotel staff, etc.

When we got to the hotel we found our room up 4 flights of stairs with a 60 year old and a 5 year old and heavy cases. We were met in our room by the existing residents, a trail of ants going through the studio room from one door to another. They also shared our beds and used us for snacks during our stay. There was no clear fire escape route/plan and the fire alarm box was empty meaning it likely wouldn’t have worked if needed. We were given no information on kids club timings and locations and the evening entertainment location and timings either. The room itself was extremely dated; drawers didn’t work, sliding doors needed jimmying to open/close, broken light fixtures, and a fan system that when turned on let out a bad smell. One of our party got food poisoning during our stay so was wiped out for over a day of our trip. The room was also not deep cleaned following this even though they were made aware.

Just got back from a lovely week with my husband and 3 children, 9, 6 and 2. I would definitely recommend the hotel if you have children, the pools were amazing! There is a splash pad, a small pool with a slide, a bigger pool with small slides and another big pool for swimming with a slope built in so there is a shallow part. The only negative about the pool area is the floor is very slippy, especially by the splash pad, we saw a boy slip and cut his chin open, my youngest was fine with her pool shoes on and my other two were careful not to run. The staff were all very friendly, the entertainment team were great. There is a kids disco at 8.30pm, followed by a different show/quiz, this is on every night apart from Mondays. The all inclusive was great, we all found something to eat each day, some of the food was really good. The kids loved the pancakes and fruit at breakfast, plenty of selection each meal time. They also loved the snack bar throughout the day and ice cream machine. The cocktails were good as well! We had a standard apartment which I was worried about after reading the reviews but it was perfect for us and clean and tidy when we arrived, only complaint was the floor felt a bit greasy when we arrived, could have been cleaned better but didn't look dirty. We didn't spend much time in the apartment though. Great location, beach is just over the road and town is a couple of minutes up the road. We also caught the ting ting train to Cala d'or which was about €14 each way for all 5 of us and there is the marina which is a 10/15 minute walk away. Overall, we all had a great time and the kids didn't want to leave!

We have just return from a 8 day holiday. Traveling with 2 adults and 3 children we booked a 2 bedroom apartment- which I would highly recommend, the apartment was huge and clean every other day ( new bedding and towels) The big bonus to this was the huge wrap around balcony- which even had sunbeds on. The pools were fantastic perfect for all ages! Definitely recommend swim shoes as the splash park can get slippery. Food was typical all inclusive - my children lived at the snack bar and slushy machines - which were fantastic! Entertainment was fantastic from day time to mini disco and evening entertainment. We are definitely returning and will be booking again for next year through the hotel itself - as we found most guests had done this. Fantastic family friendly holiday

Although apprehensive due to previous reviews before arriving we had a great holiday. When we landed our prebooked transfer had not arrived. Panic set in and in the end phoned the hotel. They were on the phone to the transfer company at the time and told us they had broken down and for us to get a taxi. I was thinking this was a bad start to the holiday but we managed to get another transfer who was only 10 euro more expensive. The driver was lovely and we ended up booking with them for our return trip. The receptionist was very apologetic on arrival. Check in was smooth. We were early so left our bags in the luggage room and went straight to get lunch. After lunch we got changed and went to the pool. We hired towels from reception - 10 euro deposit each. We came back after 3pm and got our keys, no delay at all. We had a 2 bedroom apartment. The apartment was very dated but clean. We had an issue with ants in one of the bedrooms but they did not come near the beds. The wooden floors need to be removed from the apartment. They are loose in places and not practical. My kids hurt their toes numerous times. My partner ended up trying to fix them himself to prevent this. There are gaps and loose boards which pop up. We had 3 balconies which was an added bonus. The largest balcony was under the shelter of a tree which did cause a lot of pine needles but it was fine. It also had a large table and 4 chairs. The pools were great. My older girls loved the deeper pool. My 5 year old son loved the little pool beside the splash pad(swim shoes needed - very very slippy especially after the foam parties). It was perfect for him, he made loads of friends who all shared floats and toys. We could easily keep an eye on him too. The food was lovely. We have a couple of picky eaters but were never hungry. The grilled meat and fish was lovely, salads, chips, rice, pasta, meat in sauce and fruit all perfect. The watermelon was the freshest we have ever had in an all inclusive resort. Beautiful. The only thing that would be nice would be to have the coffee machines working at lunch and dinner time. I understand they are probably switched off to speed up dinner time but still it would be nice. Also to have proper cups or mugs or paper ones in the snack/drinks bar would be nice. No one likes to drink tea or coffee out of a plastic cup! The slushies and fizzy drinks were great too. The entertainment team were very nice. My little boy loved the kids club. My daughters loved the games and sports with the team too. The adults also played darts, shuffleboard, boules and other games. No pressure to join in which was nice. The night time entertainment was not great. There was a great illusionist which the kids loved. We watched the Queen show but when the team went round with the Union Jack flag and a bucket looking for tips it sort of took the good out of it. I understand they are on a very low wage, but it kind of looked a bit desperate. I think some of them are on work