Shell T
October 28, 2024
This is a tricky review! Firstly the most important part is that I had a fantastic week and anything negative on this review is just for the fact that I wouldn't class it as a 4* platinum as it was sold to us. The hotel is spotlessly clean. The room is clean, spacious, we had a lovely bathroom, the beds were comfortable, amenities for tea and coffee, a fridge to store drinks, everything you need from a room, however there was a connecting door to the next room which made me quite nervous. They assured me that next door did not have a key but I did worry if housekeeping or anyone else left it open so was constantly checking it was locked (so apologies to the people next door who would have noticed the door handle moving). Moving onto the food, it wasn't very good. I found the restaurant area to smell a bit hospital food like, there really was not much on offer. The snack bar with burgers and chips was a bit of a god send though and we ate out most evenings. The staff I found not to be very hospitable. The majority of them seemed quite rude and like I was really putting them out asking for a drink etc. The reception staff and the daytime entertainment staff were very good though. The pools were freezing, I did get in once but for October I wasn't overly surprised. I was a bit gutted there wasn't an inside pool. As everyone else has said, there is a massive fly problem in this hotel. They were on food and everywhere you sat outside, was just constantly covered in flies. The tables were not cleaned quickly enough with empty drinks glasses/plastics etc. so this obviously attracted them. The location is great, it is a short walk to the local shops and bars. The beach is a stones throw away and we did get the bus to Citudella which was lovely. Overall, I had a great week but I wouldn't return. If you are looking for a 3* hotel in a quiet location then this would be a great place for you.