Hostgram Hotel

don't reserve it. this is not hotel. it is like hostel. when i arrived they didng give me room . they said room already is full. and they send me to other hotel and also they didn't care about my reservation. ithay gave me a very dirty room with very impolite staff. the name of that hotel was velvet 1889 tow these hotel are Fraudster.

Beds are not comfortable. Old .the toilets are not clean..it's just a time pass for less budget.nothing special.building is very old.only plus point is location.

I didn’t receive the room I paid for, they basically held me hostage and said I can cancel or change my room after one night. Mind you the room was like a closet and the shower was basically a hose sticking out of the wall next to the toilet. I had paid for a queen and twin room. I had no choice but to stay. The next day I tried canceling through *******. The manage pretended not to know English or just didn’t answer their phone while looking me in the eye. Do not go here, I felt unsafe and ******* was not able to issue me a refund. ******* has no control of their partners.

If you are looking for a budget accomodation, than this hostel is great( not sure why it is advertised on ******* as luxury guesthouse, when sign in the property saying Hostgram Hostel). Overall it's a nice accomodation. We liked our big room with balcony overlooking Talaat Harb Street( it might be too noisy for some people, bear in mind that this street is very busy with cars all the time, but we didn't mind that). Breakfast is basic. Well when we asked about breakfast, we were told by the girl in reception that it's Egyptian beans, falafel, cheese etc, but then she brought us only boiled eggs, triangle cheese, jam, bread and tomatoes with cucumber. When asked where are beans and falafel, she said it's not allowed in the hostel....yet 20 minutes later, when we left our room, she was sitting in the reception with other guests offering them beans and falafel? Do they give different breakfast to different guests depending who they like? Never mind, we wouldnt eat it anyway, but no need to be so obvious. I think the best of all is the location of this place, opposite is a famous bakery so you can get your baked goods and cakes there and round the corner is great coffee shop called SIP. Also this hostel is based on first floor, so not really suitable for those with mobility problems as I am not sure if the lift works.

Fair deal Overall a decent hotel in the heartbeat of the old city and shows character. The television did not work and the internet was hit and miss but we managed. They also provide a simple breakfast in the morning