Crystal Garden Resort & Restaurant
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1 night
1 room, 2 adults, 0 children
All properties in Cairns North

Crystal Garden Resort & Restaurant

18-24 James St, Cairns North, Queensland, 4870, Australia
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Amenities
Sunbathing area
Outdoor swimming pool
Spa
Private parkingFree
Luggage storageFree
Restaurant
Wi-Fi in public areasFree
Front desk (limited hours)
All amenities
Property Description
Offering free WiFi and a swimming pool, Crystal Garden Resort is 10 minutes’ drive from Cairns airport and 5 mins from Cairns Esplanade Lagoon. All room have a flat-screen TV with satellite channels and air-conditioned. Cairns Crystal Garden Resort is 5 minutes’ drive from Cairns' shops and restaurants and Flecker Botanic Gardens and 15-minute walk from the Cairns Lagoon. Palm Cove Beach is 30 minutes’ drive away. The air-conditioned rooms feature a seating area and tea/coffee making facilities. Each room has an suite bathroom with a shower and a hairdryer. Reception office hours are open from 10AM to 4PM on Monday to Friday. 10AM to 2PM on Saturday and Sunday. If you can not check in between the office hours, we will send you the instructions via mobile phone message, just follow the instructions, you can easily to get the key in our safety box near the reception door.
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5.7/10
Cleanliness5.7
Amenities5.7
Location5.7
Service5.7
All 13 reviews
Surroundings
Airport: Cairns Airport
(4.4 km)
Airport: Mareeba Airport
(67.2 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Double Room
6

Double Room

1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Deluxe Triple Room
6

Deluxe Triple Room

1 Single bed and 1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Triple Room
7

Triple Room

3 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Deluxe Family Apartment
5

Deluxe Family Apartment

1 Double bed and 2 Single bed
35-40m² | Floor: 2
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Twin Room
8

Twin Room

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Family Room
7

Family Room

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Guest Reviews

5.7/10
13 reviews
Verified Reviews
  • Cleanliness5.7
  • Amenities5.7
  • Location5.7
  • Service5.7
Average for similar properties in Cairns North

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.

Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 2, 2024
No service in this place. Things were beyond our reasonable expectation.
z‍h‍a‍n‍g‍m‍i‍n‍1‍9‍8‍5
September 26, 2023
A very average hotel, not a good experience, but at this price it is considered a cheap hotel in Cairns. The hotel does not have an elevator, but parking is not a problem.
Original TextTranslation provided by Google
K‍a‍t‍e‍e
June 24, 2023
I felt that it was a very good point that there was a railroad crossing of the Kuranda Railway nearby and I could see the train up close. Also, there is a convenience store nearby, so I don't think you will have any trouble living.
Original TextTranslation provided by Google
K‍a‍y‍o‍k‍o
March 23, 2023
The receptionists were very nice, kind and polite. There was a pool in the middle of the hotel, and it was nice to be able to spend time watching the children having fun.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 31, 2022
The hotel is very basic and quite run down.
l‍i‍s‍a‍a‍r‍g‍h‍h
October 21, 2022
Outdated. People still in pool past midnight. Service not great.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 9, 2023
Het is goed maar niet bijzonder. De kamers zijn gewoon goed. Het zwembad is niet goed onderhouden en het restaurant gesloten. Het personeel is behulpzaam en vriendelijk. Ik krijg de indruk dat het vroeger beter was. Maar voor een tussen stop is het goed. Vrij ver van het centrum. Een kwartier met de taxi naar het vliegveld.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 18, 2023
This place should not be called a resort it is one of tge worst hotels ive stayed at. No glasses,tiny TV.old cheap curtains,reception was closed at 4.00pm so nobody to greet you as you arrived,f/kin joke.A backpackers would be a better facility
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 3, 2023
Par où commencer ? (A lire jusqu’au bout) ! Quelle fut notre déception, dès notre arrivée à l’accueil (à laquelle personne n’était présent), le groom nous demande de payer la navette pour aller à l’aéroport 10$ par personne alors qu’il est explicitement indiqué qu’elle coûte 5$… Aucune information donnée concernant les lieux, nous avons été obligés de toutes les demander (où est le petit-déjeuner, la salle de sport…). La chambre : nous avions demandé un queen bed, nous avons eu deux lits collés. Ce qui rend la nuit très inconfortable quand vous avez le dos entre les deux. La poussière n’était pas faite ! Des grosses taches étaient présentes un peu partout. Le mobilier n’était lui, pas bien fixé. Le ventilateur était dégoûtant ! Nous n’avons pas pu utiliser la piscine qui n’était entretenue ! La salle de sport n’avait pas de climatisation qui fonctionnait… elle était salle et avait des matelas en plein milieu. Elle sentait mauvais et les tapis d’entraînement étaient très sales !!! Parlons du « petit déjeuner ». Je pense que le simple fait de regarder les photos vous donnera une idée de l’expérience désagréable que nous avons eue le matin. Les produits ne semblaient pas frais et sentaient mauvais. De plus, le prix de 15$ par personne est excessif en vue de la qualité et quantité au niveau du choix. Impossible de contacter le manager, je vous conseille de fuir cet endroit à tout prix !
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Services & Amenities

Outdoor swimming pool
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front Desk Services
Languages Spoken
Health & Wellness
Public Areas
Cleaning Services
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00

Front desk hours: [Mon-Sun]09:00–16:00

Self check-in: Contact the property for instructions on how to obtain the card/keys

To check-in, contact the property by phone

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
Breakfast not provided.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2000
  • Renovated: 2013
  • Number of Rooms: 25
Offering free WiFi and a swimming pool, Crystal Garden Resort is 10 minutes’ drive from Cairns airport and 5 mins from Cairns Esplanade Lagoon. All room have a flat-screen TV with satellite channels and air-conditioned. Cairns Crystal Garden Resort is 5 minutes’ drive from Cairns' shops and restaurants and Flecker Botanic Gardens and 15-minute walk from the Cairns Lagoon. Palm Cove Beach is 30 minutes’ drive away. The air-conditioned rooms feature a seating area and tea/coffee making facilities. Each room has an suite bathroom with a shower and a hairdryer. Reception office hours are open from 10AM to 4PM on Monday to Friday. 10AM to 2PM on Saturday and Sunday. If you can not check in between the office hours, we will send you the instructions via mobile phone message, just follow the instructions, you can easily to get the key in our safety box near the reception door.

Frequently Asked Questions

What is the cancellation policy for Crystal Garden Resort & Restaurant?

The cancellation policy for Crystal Garden Resort & Restaurant varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Crystal Garden Resort & Restaurant?

Standard check-in time at Crystal Garden Resort & Restaurant is 14:00 and check-out time is 10:00.

Does Crystal Garden Resort & Restaurant provide breakfast?

No, Crystal Garden Resort & Restaurant doesn't provide breakfast.

Can I bring my pet inside the Crystal Garden Resort & Restaurant?

As much as we love pets, unfortunately, we are unable to accommodate them in Crystal Garden Resort & Restaurant.

How far is the Crystal Garden Resort & Restaurant from the closest airport?

The closest airport is Cairns Airport, and it is about 8 mins from hotel by car (4.4 km).

About This Property

Nearest AirportCairns Intl. Airport
Distance to Airport4.39KM
Nearest Train StationCairns Central Station
Distance to Train Station2.79KM
Average Price FromPHP11199
Hotel Star Rating3