Quality Inn & Suites Near St Louis and I-255

I don't know where to begin. First, the room I thought I'd reserved was an actual 'King Suite' which I was hoping would be much bigger room and accommodating space for a family. They couldn't switch us to a 'double queen' size room so we're stuck with 4 adults and a child in one king bed room, and then we're charged extra per person anyway even they weren't able to accommodate us with the appropriate room size. The room in general looks unkept, carpet is stained and dirty. Then, the room we're assigned in had a big spotlight shining through our room and the worst is that the second 'big curtain' that's supposed to block off the light from the outside can only be closed 1/4 way of the entire window so basically we went to sleep with a bright light from their outside 'spotlight' lighting. Other little things like hair blower wasn't working, counters and bottom looked dirty. Lastly, the water from their pool looked so dirty or been filled with too much chlorine. Overall, I feel like I overpaid for the overnight rate we spent there (as if I rented an 4-5 starts hotel but it's more like a 2 star motel) and everything from our experience was very disappointing, unfortunately. I will not come back to this hotel nor will recommend anyone to go here, unless they make some or big changes.

I have stayed here a few times for business travel. Never had an issue until my stay in April. I was charged a smoking fee. Funny thing is I dont smoke and havent smoked in 30 years. Maybe they were short on their budget and needed to scam an unsuspecting traveler. Rest assured, I will never ever stay at this hotel ever again. Even called the corporate office and since they are a franchisee, there is not much they can do.

Smelled bad and was just overall subpart.

Overall good stay. Bed & pillows very comfortable. Microwave, fridge, 2 beds, breakfast, pool & safe. Not all the numbers on the safe worked, but figured out a code. Only issue was the floor. Laminated floor was pretty but very sticky. My clean slipper soles were black after 3 nights.

Rooms were clean. Staff was polite. There was a slight mold smell by the back door. Other than that great stay

Traffic was heavy in the area, hotel could use some upgrades.