N Hotel

The hotel and the staff were wonderful. The staff saw to your ever need, they constantly greeted you with a smile and a kins word. The breakfast service was the most disappointing aspect of the hotel. The meal choices were so odd. We stayed for two 3 day stints (a total of six days), the breakfast was some sort of soup, either a sunny side up egg or a hard boiled egg; steamed rice; then what seemed like leftovers from dinner the night before - one morning it was chop suey (vegetables like broccoli, cauliflower; and carrots); another morning it was sardines, fish on cabbage; the only item that i would consider a breakfast food was their beef chorizo (but the beef chorizo was not tasty or seemingly fully cooked). I was surprised that there were no Filipino breakfast staples - tocino, longanisa, or even spam. I would say the breakfast menu needs to be reviewed.

The pool and restaurant closes at 8 pm. Too early if you are getting back from a day trip. Also, the pool was closed the following day, so we were an able to swim even the next day. The taxi service which the hotel secured for us ripped us off and never came to pick us up at the Seven Seas Water Park. The breakfast buffet had undercooked food and cold eggs. I spent $500 for 4 rooms and felt that the hotel was not hospitable at all and rushed us out of our dinner for 12 people. VERY DISAPPOINTING!!!!

Much thanks to all the kind and considerate hotel staff for an excellent experience!

The room is clean. Courteous staff . Breakfast is very good. the pool is clean.

Good breakfast included. No frills, but comfortable rooms. Central location.

Would recommend to the staff to be more people friendly. Actually enjoy your work and do more relationship building with the customers. It seem very mechanical than genuine. It also seemed the team was there to please their supervisors during inspections and audits than with the people who were staying at your facility. The TV operation way to complicated…simplify. Cleaning of hall for inspection took top priority over room cleaning. Far too little breakfast items. Bartender was not able to mix many drinks requested. The room we stayed was in need of a refresh regarding condition. Towels were not the quality you would expect from a World Class hotel. Create more of an atmosphere of positive attitude than following strict rules to please management. It is all about pleasing the guests first! Over all very professionally trained personnel but no feeling of living what they were doing. Visit the bai Hotel in Cebu to truly understand love and passion for pleasing the guests as their number one objects. You have all the key principles in place but execute on a more customer friendly level. Good luck in the future!

Clean, good value, restaurant is great.

It was our first time in the Philippines and we researched lots of hotels. The N Hotel was in a safe area, clean, the staff are AMAZING, and the rooms and area clean. It's important you understand that you'll need to take taxi's and all of them know where the N Motel is, and pickup/dropoffs are easier from there. The breakfast buffet is included and excellent, but DON'T expect American breakfast fare. It's definitely Philipino food (although they serve pancakes). Dinner there is good, but the prices are a bit high. There are 4 restaurants within walking distance--fast food type places. Water from sinks isn't drinkable, but you can ask for water bottles from the front desk. OR you can visit local grocery and buy a 6 ML one. This hotel is pricier than the others but, in my opinion, it's worth it.